So because parts are ridiculously overpriced in Australia I ordered a flywheel and other parts from http://www.bestpartstore.co.uk/ as my clutch is slipping and apparently clutch (kit), flywheel and slave cylinder need to be replaced....
I have ordered some parts from them for my Bravo 1.4T-Jet Sport once before without a problem.
Unfortunately, this time they are messing me around. I received an email saying that they did not have the flywheel I ordered (415 0417 10 LuK) and instead substituted another (415 0678 10 LuK) and it was cheaper(!) They asked if I could just provide them with my registration details so they could make sure it was compatible with my car. I told them (by reply less than 12 hours later) that as I was in Australia it was unlikely the registration number would help, but I sent them my VIN and the OEM part number. A few hours later I received an email saying my order had been packed for dispatch. I sent another email requesting confirmation that the part was correct - and received a reply saying that unfortunately the part was not correct, but had already shipped and the only thing I could do was wait for it to be delivered, not accept it/return it and they would refund my money when the received the part back...anyway, I am now rather annoyed and trying to get them to immediately send the correct part or refund my money so that I can buy the part somewhere else and drive my car with confidence again. :bang:
Anyway, point of all this is that when I look at the two parts it seems that the only difference is in the max clearance angle (degrees) - one is 17, one is 19. What is this? What difference does this make - and both of these parts are described elsewhere as being suitable for my car, although the OEM number is different for the substitute part.
I have ordered some parts from them for my Bravo 1.4T-Jet Sport once before without a problem.
Unfortunately, this time they are messing me around. I received an email saying that they did not have the flywheel I ordered (415 0417 10 LuK) and instead substituted another (415 0678 10 LuK) and it was cheaper(!) They asked if I could just provide them with my registration details so they could make sure it was compatible with my car. I told them (by reply less than 12 hours later) that as I was in Australia it was unlikely the registration number would help, but I sent them my VIN and the OEM part number. A few hours later I received an email saying my order had been packed for dispatch. I sent another email requesting confirmation that the part was correct - and received a reply saying that unfortunately the part was not correct, but had already shipped and the only thing I could do was wait for it to be delivered, not accept it/return it and they would refund my money when the received the part back...anyway, I am now rather annoyed and trying to get them to immediately send the correct part or refund my money so that I can buy the part somewhere else and drive my car with confidence again. :bang:
Anyway, point of all this is that when I look at the two parts it seems that the only difference is in the max clearance angle (degrees) - one is 17, one is 19. What is this? What difference does this make - and both of these parts are described elsewhere as being suitable for my car, although the OEM number is different for the substitute part.