ChrisF
Member
- Joined
- Mar 25, 2005
- Messages
- 284
- Points
- 57
Make a fuss with fiat, I have been for the last week, as soon as it gets escalted to the customer relations executive, you get a phone call, get the person who is dealing with the case and call them everyday and hassle them.
I was told there was no point by dealers and some friends who know alot about the car trade but i thought, NO the list of faults my car has had for its age is not reasonable and doesnt represent a durable car, fit for the purpose it was bought for and it worked. Maybe i should write a sticky on how to do it
Make a complaint, build a case with all of your invoices, if all of your work has been done at a dealership, that helps as they contact the dealership and get the full case history. Based on my case history they agreed that the number of failures on my car was unacceptable and agreed to a reasonable like for like replacement, my dealer cant get a similar model in similar condition so i'll probably end up with an 07 plate punto which i can use as a good trade in for a non fiat car.
I was told there was no point by dealers and some friends who know alot about the car trade but i thought, NO the list of faults my car has had for its age is not reasonable and doesnt represent a durable car, fit for the purpose it was bought for and it worked. Maybe i should write a sticky on how to do it
Make a complaint, build a case with all of your invoices, if all of your work has been done at a dealership, that helps as they contact the dealership and get the full case history. Based on my case history they agreed that the number of failures on my car was unacceptable and agreed to a reasonable like for like replacement, my dealer cant get a similar model in similar condition so i'll probably end up with an 07 plate punto which i can use as a good trade in for a non fiat car.