Woohoo. After feeling left out from all these tales of front suspension problems I've finally got a broken spring

It came to pieces when I was driving and a fairly large chunk of spring came off and rattled around the wheelarch
Fortunately I was only doing 20mph at the time.

Anyway should the springs be replaced in pairs or is it ok to just replace the one as I suspect this is what the dealer will do.

Also the car has had a 'wobble' recently - like tramlining except it does it on straight, smooth roads - and I suspected this may be track rod ends or somesuch.
Could it have been a symptom of the spring being broken?

Happened to mine last week, see here https://www.fiatforum.com/showthread.php?t=48773

was passanger side front.

As previous thread says, it was parked in car park and decided to snap all by itself.

Yup my passenger side front too.
I wonder if there's a service bulletin for this as well as everything else.

Can we ask everyone who experiences broken suspension springs to make sure that their dealer files a report to Fiat then they might recognise the recurring pattern of a Stilo suspension spring manufacturing problem. A dealer might see one here and there but throughout the country, as evident from this forum, the signs seem clear enough that there is a problem.

Who knows they may have already compiled a bulletin.

Any Fiat techies on line know?

It's getting better.

Apparently the drivers side shock absorber is leaking and I need new brake pads all round.

Ho, ho, ho Merry Christmas

My broken spring was caused by a leaking shock

Well the latest from my beloved friends at Arnold Clark in Perth :hug: is that the spring and the shock are covered by warranty.
I have a feeling they're only going to replace 1 shock though which may be a concern as I was always advised to do it in pairs.

timr69 said:

Well the latest from my beloved friends at Arnold Clark in Perth :hug: is that the spring and the shock are covered by warranty.
I have a feeling they're only going to replace 1 shock though which may be a concern as I was always advised to do it in pairs.

Click to expand...

Yes two it should be dont give in point out the safety aspect to them theyknow that fitting will cause a slight imbalance and could cause handleing problems

Well I've just spoken to the service manager and he is adamant that there is no need to replace the other front strut as it is perfectly fine. It's just done 48,000 miles more than the new one

TBH I'm not going to push it as I would've agreed with them if they said it was a consumable. I'll just replace it myself when I get the car back.

I need to replace both my front springs and dont really want the original fiat ones again ( they seem to break on everyone ), neither do I want to lower the car. Can anyone point me to straight replacement springs that arent fiat ones. Thanks for the help.!

braden said:

I need to replace both my front springs and dont really want the original fiat ones again ( they seem to break on everyone ), neither do I want to lower the car. Can anyone point me to straight replacement springs that arent fiat ones. Thanks for the help.!

Click to expand...

Hi try AZ Motors in Wakefield theyre £25-33p ea + vat sell lots of other stuff to Tel 01924-369000

Broken front spring on suspension

I've had the same driver's side broken spring problem on my stilo 1.2 five door. It has only done 23k miles and both front coil springs were replaced as was the driver's tyre and shock absorber. The car was technically out of warranty by ten months but fiat have offered to pay the labour and parts excluding the shocker and some other small items . Anyone else have same situation with offers from fiat uk?

Re: Broken front spring on suspension

jthstilo said:

I've had the same driver's side broken spring problem on my stilo 1.2 five door. It has only done 23k miles and both front coil springs were replaced as was the driver's tyre and shock absorber. The car was technically out of warranty by ten months but fiat have offered to pay the labour and parts excluding the shocker and some other small items . Anyone else have same situation with offers from fiat uk?

Click to expand...

Hell thats a turn around from the usual Fiat customer relations id grab it mate

After another letter of complaint to them, I have now been told by Fiat that they will reimburse me for the full amount of the repair. It amounts to about £348 and includes all labour, parts, etc. However I'm still out of pocket by about £90 because of breakdown charges and travel back home. If anyone has any further comments, let me know before I make the decision about accepting what's on offer.

jthstilo said:

After another letter of complaint to them, I have now been told by Fiat that they will reimburse me for the full amount of the repair. It amounts to about £348 and includes all labour, parts, etc. However I'm still out of pocket by about £90 because of breakdown charges and travel back home. If anyone has any further comments, let me know before I make the decision about accepting what's on offer.

Click to expand...

I take pride in the fact my passenger side front spring broke yonks ago. You guys are way behind. You haven't even worn out your alternator bearings, or had the gear turret replaced...

What's a gear turret?

Deckchair5 said:

What's a gear turret?

Click to expand...

Pass. It's described as "Gear selector turret". It was impossible to change gear, especially changing horizontally, and it didn't feel like there was any positive guide from gear to gear. Imagine putting metal filings, and shards of metal in to a bearing... Regardless it cost £82 to replace. Probably some other cheap bit of plastic junk like the heater matrix.

I will do better than asking the dealer to report my second broken coil spring in 3.5 years of owning a Stilo. They obviously have a major problem which could cause someone to be killed if this breaks at high speed. I will be writing to Fiat UK about this matter and reminding them of their legal responsibility to customers safety.

Bombay said:

I will do better than asking the dealer to report my second broken coil spring in 3.5 years of owning a Stilo. They obviously have a major problem which could cause someone to be killed if this breaks at high speed. I will be writing to Fiat UK about this matter and reminding them of their legal responsibility to customers safety.

Click to expand...

I wouldnt waste you breath I went through the process of logging a claim and the dealer doing the work only for Fiat uk to change their mind and then refuse to compensate me AND the dealer for the work :tosser: