Hey up all,

So i just bought my next stilo.
it has its quirks.

it has a stereo / cd player fitted, standard factory thing.
Not sure of make / model etc, dont have pins to remove it.

the car has bluetooth, its a 1.9 multijet sporting, it has steering wheel controls and some lovely answer call / end call buttons where there is usually a sunglasses slot on the interior cabin lights...

but i have no stereo!! it says Phone on the display, i have put a cd in and it says track 1 but there is no sound, keeps reverting to "PHONE".

i have attached a pic, i am fearing the worst and think i may need to remove to make sure the mute signal wire has not shorted, it shouldnt have as it doesnt look to have been removed before so im a bit baffled if its not that.

any ideas?

dtimmins1985 said:

Not sure of make / model etc, dont have pins to remove it.

Click to expand...

It's a Visteon radio. Surprised it's not the MP3 version, that was introduced before Bluetooth was added.

dtimmins1985 said:

i have no stereo!! it says Phone on the display, i have put a cd in and it says track 1 but there is no sound, keeps reverting to "PHONE".

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Bluetooth was only introduce late in the Stilo's production run, so there's not much information published about it.

Try switching the radio and ignition on, then hold both of the roof console telephone buttons in for more than 2 seconds, then release them. That should delete any phones a previous owner has paired. You may get a spoken message from the radio in Italian telling you to pair your Bluetooth phone. Ignore the message, then after about a minute, switch off the ignition and radio. Post back what, if anything, happens.

If the above doesn't work, and you only want to get the radio working, you'll probably need to remove the phone connector from the back of the radio. It should be in connector C on the diagram below. Three separate plugs clip together to go in connector C, I think one of each blue, green and yellow. The phone connector should be the middle one of the 3. Unplug it while the radio and ignition are switched off.

The Bluetooth system may only work with a certain list of mobile phones that were in use about 10 years ago. I don't know if the list was ever updated for later phones.

The readily available version of the eLEARN workshop manual is from 2003, so doesn't have anything about Bluetooth. Somewhere, I've got a 2006 version but can't find it. If you want to try to get the Bluetooth working, I'll try to find it to see if it has any further information.
.

You can buy stereo keys from Halfords or if you use some decent length screw drivers, allen wrenches or similar you can get it out. Obviously they have to be fairly thin diameter wise but I've got a slack handful of them in my toolbox that fit, so you may be able to find something.

If you have any old wire coat hangers of decent integrity, cut the bottom out of the of them, cut it in half and use the corners of the coat hanger as handles - have done that before too!

If you only find 2 that fit you can typically stick the 'keys' in one side, wriggle it forward a few MM on one side then release the other. Can be a fiddle but do-able.

Thanks Davren - its a 56 (late 2006) will know more when i check the vin later.

Dont want to loose the bluetooth - thats a key feature for me, didnt know the car had it but when i noticed i was buzzing no need to install an aftermarket stereo straight away, i will be going android in a few months but for now this should be ok.

I have elearn 2010 somewhere on a drive, if i dig it out and it works - ill host a copy for you to try out.

Thanks Artermis - i was just thinking what you put and have dug out some old tools and bits and bobs - should have it out shortly and was thinking of your technique lol.

Ok,

So i went to the local bargain shop, bought a set of whisks as they had no wire coat hangers and the allen keys and bits and bobs i have were not long enough.

Armed with a set of whisks for £1 - i cut them up, they fit perfectly.
Only issue getting the stereo out was that it was a very nice snug fit so needed a bit of persuasion and wiggling, all done - no scratches, cut fingers or electric shocks.

Now... i disconnect the Top connector - the can one that has the bluetooth module running through it, i left the iso connector attached and powered on the unit - still the same, stuck on PHONE.

I disconnected everything and left it for few mins, connected it back up with just the ISO connector and it was the same, i have connected everything back up and fitted the unit back in the car - the bluetooth works with my J5, Galaxy S4 and my sons iPhone 5s.

I had to clear all the stored handsets, holding both buttons on the roof - thanks davren, but i still cant use the Stereo part of my unit, i read that you can chop the phone mute signal wire and it will stop the stereo from getting a signal from the bluetooth unit.

However, when i look at the wiring diagrams above, the phone mute signal is on the can line connector, connector C (the top one) this has already been disconnected when troubleshooting so chopping the signal wire would do nothing, it appears to be an issue with the stereo itself or possibly the bluetooth unit has done something but i doubt it as it works....

Car is under warranty for 3 months, wonder if i can get this repaired for free under that, will have to see when warranty information comes on Tuesday.

dtimmins1985 said:

the phone mute signal is on the can line connector, connector C (the top one) this has already been disconnected when troubleshooting so chopping the signal wire would do nothing, it appears to be an issue with the stereo itself or possibly the bluetooth unit has done something but i doubt it as it works....

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The CAN lines are usually on pins 1 and 3 of the power supply connector A, (as in the diagram above). If it's different on yours, then the wiring must have been changed by Fiat at some point. We need the later wiring diagrams to check. Still can't find my 2006 version, so if you have a 2010 version of eLEARN, I'd definitely like a copy.

There's some phone setting you can change via the radio with the MENU/RDS button. I don't know if you will be able to cancel the PHONE message in the display though. Perhaps it's only the phone volume that can be changed.

If you don't already have them, I uploaded a 2006 version of the radio manual here: https://www.fiatforum.com/downloads.php?do=download&downloadid=2

And the Bluetooth supplement here: https://www.fiatforum.com/downloads.php?do=download&downloadid=5
.

Davren said:

The CAN lines are usually on pins 1 and 3 of the power supply connector A, (as in the diagram above). If it's different on yours, then the wiring must have been changed by Fiat at some point. We need the later wiring diagrams to check. Still can't find my 2006 version, so if you have a 2010 version of eLEARN, I'd definitely like a copy.

There's some phone setting you can change via the radio with the MENU/RDS button. I don't know if you will be able to cancel the PHONE message in the display though. Perhaps it's only the phone volume that can be changed.

If you don't already have them, I uploaded a 2006 version of the radio manual here: https://www.fiatforum.com/downloads.php?do=download&downloadid=2

And the Bluetooth supplement here: https://www.fiatforum.com/downloads.php?do=download&downloadid=5
.

Click to expand...

Thanks for this, i will check the elearn 2010 later, i have access to the latest too - its just getting it in an .iso format for us all thats a pain, i can do the conversation no problem but need to read the disc - something i cant get my hands on....

Anyhow, will sort the other elearn when i have an hour or so on my hands and will host you a copy on my ftp server, it has 5mbit upload so its not too bad.

I have checked all wiring and it appears that its the same as your images, its not changed, however - the standard ISO connector on pin A 2 - it is the mute option that invokes the PHONE on the screen and switches source, to test if this was shorted - i snipped the wire and insulated either end, connected up the stereo and its still the same, i also left the stereo disconnected for around 20-30mins to soft reset it but it did nothing.

the only things i can access is the volume, phone bass, phone treble and then fade and balance for the phone option, i take it you can preset these values for each source individually hence it being called PHONE BASS, PHONE TREBLE. etc...

After snipping pin A2 in the standard ISO, the stereo is still in PHONE mode and bluetooth still works fine with my J5, S4 and my sons iPhone 5s... however, it says Phone v3.15 as the bluetooth ID and it will only allow Siri, Google Now and phone calls - so no choice of AD2P or whatever its called to stream music - so im basically stuffed, my stereo is as good as a bluetooth headset with voice recognition - im a little peed off right now, i want some heart radio, some cd's - you know... to calm me down and stop using all my diesel with boredom!!

Just checking - your odometer isnt flashing, is it?

Artermis said:

Just checking - your odometer isnt flashing, is it?

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No Mate - proxy alignment was fine, checked on Saturday when i got the car home - there was 6 faults showing, each injector - no signal, then one relating the MAF and one relating to EGR, they where all no signal faults, cleared them and all is ok.

I suspect they where flagged up as the cambelt was done in 2015, it has a k&n (hence the maf disconnected when fitting) and EGR is showing as disabled (maybe it was blanked) need to check, no faults showing now, proxy alignment is ok.

Maybe proxy alignment is the issue tho, i mean if the battery was disconnected it may still see the stereo but may need to be re-aligned, not sure... as i said - proxy alignment was showing fine, even MES said this vehicle does not need proxy alignment... im a bit stuck now, it has to be the unit it's self, if anyone has taken one apart to fix this issue before - please help.

I dont know if the phone setup is on it's own fuse but if it is, pull it and see what happens.

I'd also consider pulling the fuse for the stereo. Effectively rebooting the thing. It should have a constant source of power to it as it sits, so it could get 'stuck'. Rebooting (power pull) might just work. Clutching at straws maybe.

In my manual i can only find reference to sound system which is fuse F39 behind the panel next to steering wheel. You might have to see if it's different in later versions.

Artermis said:

I dont know if the phone setup is on it's own fuse but if it is, pull it and see what happens.

I'd also consider pulling the fuse for the stereo. Effectively rebooting the thing. It should have a constant source of power to it as it sits, so it could get 'stuck'. Rebooting (power pull) might just work. Clutching at straws maybe.

In my manual i can only find reference to sound system which is fuse F39 behind the panel next to steering wheel. You might have to see if it's different in later versions.

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I forgot to add, i have also done this with F39.
But its basically the same as disconnecting CAN and ISO and leaving it until residual power has gone (or drain it by trying to turn it on with no power connected) - still no joy, disconnecting CAN is effectivley removing the bluetooth and connection to CAN network so nothing could invoke it there - that would be the same as resetting the bluetooth module, that works fine - but stereo is still same - its definatley the stereo and i might reflow the board - ive read others and they have said it worked, they also said replacing a small resistor works too so will have to see...

I may have to go straight to the android system - we will see, i want CAN connected one.

Well if a magic reboot don't work them it's certainly sounding like it's internal to the unit mate. Sorry I'm pretty much drawing a blank after this point.

You not got your old Stilo to swap head units across and see what happens?

Artermis said:

Well if a magic reboot don't work them it's certainly sounding like it's internal to the unit mate. Sorry I'm pretty much drawing a blank after this point.

You not got your old Stilo to swap head units across and see what happens?

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Oh bummer - i spoke to an audio shop near (ICE Emproium) they said they can do a fault find for £45 - thats the one off charge, they quote that if they can fix it or replace it for cheaper than the fault fine - they wont charge anymore.

I have an idea of which resistor on the circuit board could be causing it but its hit and miss, it could be a few, one or the actual solder joints on the board.

Im worried that if they take the unit, they will quote me much more just to make a buck...

I dont have the old stilo, i sold it the day before i picked the multijet up, what is also strange is that my 1.2 active did not have a CAN lead for an original stereo - i was using an aftermarket one and when i fitted it there was only the standard ISO, nothing else at all.

Looks like i may have to take the plunge and visit ICE or go down the android route, i might just have to see if my cousin has a cheap unit to put me on or check gumtree for a cheap £20er to get me buy till next month.

Thanks for all your input guys.
Will try get eper and elearn versions sorted out this evening.