its not a dealer reset thing.
its a simple system of contacts are buried in the pad compund and when worn down, they break the circuit to put the dash light on.
now a couple of things could have happened here
*the lead for the pad sensor (comes from the pad to a connector) isnt plugged in or isnt plugged in properly
*the pads are faulty and something is causing it to not make a contact
*the wire from the pad to the car is damaged and as the hub moves up and down with the suspension, the break in the wire is causing a lack of contact and putting the light on
the sensor is only on one wheel, i think its the uk passenger side (continental drivers side)
if a garage fitted them, take it back to them and dont let them fob you off with any further repairs.