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Old 17-01-2011   #1
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Angry TomTom and TomTom Home

Pluged Tomtom (blue&me) into computer and find I can no longer use HOME to "Operate My Go". When I do it just tells me:-

This functionality is not yet supported for your combination of navigation device, your device application version and your computers operating system.

I have contacted customer support who seem to be saying since an update this function is disabled, and there will be a further update to allow this function in the future.

Has anyone else had the same issue. ??????

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Last edited by ronxray; 17-01-2011 at 13:35.
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Old 17-01-2011   #2
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Re: TomTom and TomTom Home

I get exactly the same message but I'm not that bothered. I'm currently liaising with TomTom Support (a misnomer if ever there was). As there have been two subsequent map updates for my device I assumed that I would be entitled to a free upgrade, as they state that if there is a new version available within thirty days you can download it FOC.

However, I just get the message that it is not applicable to my device. I also wondered if the original problem you mentioned I was getting because I upgraded to Windows 7 64 BIT.
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Last edited by grimwau; 17-01-2011 at 16:31.
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Old 24-01-2011   #3
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Re: TomTom and TomTom Home

Update: Have now had the new map update FOC.
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Old 22-03-2011   #4
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Re: TomTom and TomTom Home

Just got an E-Mail fromm TOM TOM, plugged in My TOM TOM to my computer and received update, now works through computer.
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Old 18-08-2011   #5
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Thumbs down Re: TomTom and TomTom Home

Well here we go again, plugged unit into computer, upgrade carried out and now have the same problem AGAIN
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Old 07-04-2012   #6
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Thumbs down Re: TomTom and TomTom Home

UPDATE

Lost the facility to use TOM TOM with HOME.

Must pay 80 for updated map to reinstate feature. What a rip off
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