Perky Punto said:

Minor rant time

Had my power steering sorted 2 months ago at a cost of £700. Two weeks after getting the car back, I had a nutter pull out in front of me so I slammed the brakes and hit the horn - only no sound came out!!!!

Taken the car back with the assumption that its their fault due to the replacement unit in the steering column, to be then told the clockwork spring has failed, and its nowt to do with the original work!!!!!!

Is this right, or is there something fishy going on?

Any help will be gratefully received

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Perky Punto said:

Minor rant time

Had my power steering sorted 2 months ago at a cost of £700. Two weeks after getting the car back, I had a nutter pull out in front of me so I slammed the brakes and hit the horn - only no sound came out!!!!

Taken the car back with the assumption that its their fault due to the replacement unit in the steering column, to be then told the clockwork spring has failed, and its nowt to do with the original work!!!!!!

Is this right, or is there something fishy going on?

Any help will be gratefully received

Click to expand...

s and b said:

being in the trade i always find it fascinating that customers can blame a fitment 2 months after the event for a failure on their car

to be honest it always leaves a pretty nasty taste in my mouth

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Ziggy122 said:

If it leaves in a working order and 2 months down the line
Its most likely nothing todo with the work done

something else possibly has failed

Ziggy

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