Hi
Just a quick one I had the front brakes changed over the weekend but was horrified when I went to pick the car up as the guy showed me two big rust patches on each of the sills at the front wear the mud flaps meet the body work (Both on the front) he siad that will be the mud flaps.
I have rang the dealer this morning whom have said that this is not covered under the perforation warrentty as the rust is from the outside in and not the inside out. I have even explained the hole issue has been cause by The mud flaps that were Genuine Factory fitted parts, but again they have said it doesn't matter.
Anyway from this I have contacted Fiat customer services on 01753 511 431 and explained the car is only 3 and a half years old and my issue they have confirmed it isn't covered under the warrenty but have told me to book it into my local dealer to confirm the issue and have said they will then look into it and see if it will be ellagable for a contribution towards any work required as a good will gesture.
I would want them to pay for the job full stop really when you take into account the age of the car and the fact it is genuine factory parts that have caused the issue.
What do you think my chances are of them getting this sorted for me?
Thanks
Dean
Just a quick one I had the front brakes changed over the weekend but was horrified when I went to pick the car up as the guy showed me two big rust patches on each of the sills at the front wear the mud flaps meet the body work (Both on the front) he siad that will be the mud flaps.
I have rang the dealer this morning whom have said that this is not covered under the perforation warrentty as the rust is from the outside in and not the inside out. I have even explained the hole issue has been cause by The mud flaps that were Genuine Factory fitted parts, but again they have said it doesn't matter.
Anyway from this I have contacted Fiat customer services on 01753 511 431 and explained the car is only 3 and a half years old and my issue they have confirmed it isn't covered under the warrenty but have told me to book it into my local dealer to confirm the issue and have said they will then look into it and see if it will be ellagable for a contribution towards any work required as a good will gesture.
I would want them to pay for the job full stop really when you take into account the age of the car and the fact it is genuine factory parts that have caused the issue.
What do you think my chances are of them getting this sorted for me?
Thanks
Dean
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