Seg10538 Basically the heater unit is a large box, and goes into the car before just about anything else. This means just about everything has to come out again to access it, and is why labour bills are so high for heater repairs.
The cog has a square that engages with a square peg on the end of the flap, and it’s that square peg that cracks and breaks. I assume the guys in Winchester have found a way to repair that plastic part in situ.
Last quote is saw from the 'Winchester guy'
Its a no.fix - no.fee £160 repair
He had 10 issue free fixes at that point
( probably pre.covid)
Indeed most repairs appear to be introduction of a durable 'axle' to tie the two pieces back together
With a bowden cable you would feel the resistance build before it breaks
No such luxury with electrical control
I had to effect similar 20+ years ago on the early tipo-tempra heaterboxes