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Old 01-06-2019   #16
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Re: Problems with new Panda

I am going to put a letter together tomorrow. Thank you for your help.
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Old 01-06-2019   #17
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Re: Problems with new Panda

Is the sound from the front or the back?
If the back, do you have a space-saver spare tyre? If 'yes', is that correctly placed in the boot, and the screw that holds it tight? (My 2013 Panda 4x4 squeaked when I picked it up and this was the culprit). Or, if you have the 'Fix and Go' kit in the boot, same question, as the polystyrene tray will squeak if the big plastic nut that holds it down is loose.
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Old 02-06-2019   #18
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Re: Problems with new Panda

Quote Originally Posted by Herts Hillhopper View Post
Is the sound from the front or the back?
If the back, do you have a space-saver spare tyre? If 'yes', is that correctly placed in the boot, and the screw that holds it tight? (My 2013 Panda 4x4 squeaked when I picked it up and this was the culprit). Or, if you have the 'Fix and Go' kit in the boot, same question, as the polystyrene tray will squeak if the big plastic nut that holds it down is loose.
Logical - empty the boot/well. Then try.

We had rattle on our older Panda, coming from the rear. Very annoying. Thought it was the headlining, then the rear seat, then the rear shelf, the rear door, then the dampers and springs.

It was the tow hook ratting against the jack in the spare wheel well.
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Old 02-06-2019   #19
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Re: Problems with new Panda

I have a fix and go kit. I will have another look as the boot had been previously ruled out. I'd love it if it was something that simple.
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Old 08-06-2019   #20
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Re: Problems with new Panda

Any updates on the issue? Most of the 'squeaks while driving' sounds I've had have been from the bushings in the front suspension, which can't be diagnosed properly because they won't squeak when the car is up on a lift or moved by hand, but will when it's all put back together and carries the weight of the vehicle on the road.
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Old 08-06-2019   #21
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Quote Originally Posted by oyumurtaci View Post
Any updates on the issue? Most of the 'squeaks while driving' sounds I've had have been from the bushings in the front suspension, which can't be diagnosed properly because they won't squeak when the car is up on a lift or moved by hand, but will when it's all put back together and carries the weight of the vehicle on the road.
The dealer are collecting the car on Monday to look again at the car. They are finally giving me a courtesy car. I have zero idea what it is. The noise can be heard outside the car as well as inside. I've noticed the squeaking reduces in wet weather. I'm not good with the mechanic side of things. I just hope it can be sorted.
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Old 08-06-2019   #22
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Re: Problems with new Panda

Hope Panda finally sorted soon. I've had 3 cars out of several that I was happy to see the back of having had one fault after another. There's something to be said for peace of mind that comes with a new car with warranty.
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Old 12-06-2019   #23
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Re: Problems with new Panda

My Panda has been repaired on the third attempt. Getting out of the dealer what was wrong has been very difficult involving a number of phone calls. All i've been told is it's a common fault with a loose bolt under the rear of the car causing parts to move and make the noise. It's been lovely driving a silent car. I had a Fiat 500 courtesy car. I've owned 2 before but could never go back after having a panda 4x4. The dealer have been poor though. They delivered the courtesy car with the low fuel warning on. I live 9 miles from the dealer yet they did 32 miles and used lots of fuel. The back of the interior had clearly had people in with mucky dried boot marks and debris all over. I'm just happy it's finally sorted.
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Last edited by Linzilou; 12-06-2019 at 17:52.
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Old 12-06-2019   #24
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Re: Problems with new Panda

Glad sorted. They've obviously had people in the back listening for the noise. They may have used a gallon of your fuel but the engine nowhere near freed up and they can't damage it. My Dad and I both tried the same 2014 demo car. And sure seen it since, completely fine. Something may "unlock" around 500-600 miles.if it does, trust me you'll notice the performance increase. 🤩
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Old 12-06-2019   #25
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Quote Originally Posted by Al D View Post
Glad sorted. They've obviously had people in the back listening for the noise. They may have used a gallon of your fuel but the engine nowhere near freed up and they can't damage it. My Dad and I both tried the same 2014 demo car. And sure seen it since, completely fine. Something may "unlock" around 500-600 miles.if it does, trust me you'll notice the performance increase. 🤩
I think they've had a little jolly round in it is more likely as you don't see any like it really. That would explain the miles. They told me they fixed it as soon as it came in as they'd had another just like it. I'm so happy it's fixed it's a massive worry gone and i can get back to enjoying the drive. Love it.
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Old 13-06-2019   #26
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Re: Problems with new Panda

Quote Originally Posted by Linzilou View Post
I think they've had a little jolly round in it is more likely as you don't see any like it really. That would explain the miles. They told me they fixed it as soon as it came in as they'd had another just like it. I'm so happy it's fixed it's a massive worry gone and i can get back to enjoying the drive. Love it.
Delighted its fixed. It makes me so cross that you get treated like this though. I will make sure if in their area and needing help I call someone else!

Desira in Norwich has my daughters car (2011) and serviced it last week. They also fitted a new air con condenser at my request. The car was delivered back in spotless condition inside and out, and its clear all the work was done. I cannot even see which things they removed to change the air con radiator. I am still pretty impressed with the service department after 10 years they have been consistently excellent. I am hyper critical if things are not right so this really is praise indeed. They are not cheap at all but if you can get things done at the cost quoted, at the time stated, and to a high standard every time its worth paying. Stoneacre should take note that it does not need to be three visits per item and it is NOT necessary to return new cars in dirty condition let alone damaged on delivery. Anyone in the Norwich area should be able to be confident in our local dealer. I watched the service reception staff briefing a young lady about her car and things she needed to know. The way this was done was outstanding. Clear polite and in no way condescending.
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Old 13-06-2019   #27
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Quote Originally Posted by The Panda Nut View Post
Delighted its fixed. It makes me so cross that you get treated like this though. I will make sure if in their area and needing help I call someone else!

Desira in Norwich has my daughters car (2011) and serviced it last week. They also fitted a new air con condenser at my request. The car was delivered back in spotless condition inside and out, and its clear all the work was done. I cannot even see which things they removed to change the air con radiator. I am still pretty impressed with the service department after 10 years they have been consistently excellent. I am hyper critical if things are not right so this really is praise indeed. They are not cheap at all but if you can get things done at the cost quoted, at the time stated, and to a high standard every time its worth paying. Stoneacre should take note that it does not need to be three visits per item and it is NOT necessary to return new cars in dirty condition let alone damaged on delivery. Anyone in the Norwich area should be able to be confident in our local dealer. I watched the service reception staff briefing a young lady about her car and things she needed to know. The way this was done was outstanding. Clear polite and in no way condescending.
Thanks Panda Nut. My whole experience with Stoneacre in Chesterfield has been poor. They really don't care. They have not apologised once for any of it. It's just disappointing and i will NEVER go near a Stoneacre again. The car will be getting cleaned this weekend so there will be no reminder of them at all then.

It's lovely to hear a good experience of a dealer. That's how it should be.
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Old 14-06-2019   #28
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Re: Problems with new Panda

Quote Originally Posted by Linzilou View Post
Thanks Panda Nut. My whole experience with Stoneacre in Chesterfield has been poor. They really don't care. They have not apologised once for any of it. It's just disappointing and i will NEVER go near a Stoneacre again. The car will be getting cleaned this weekend so there will be no reminder of them at all then.

It's lovely to hear a good experience of a dealer. That's how it should be.
Now I understand Woodleigh. You probably know them as they are also in Chesterfield. They seem expensive to buy from but obviously are running on the back of the appalling service from Stoneacre.

Did you know that I call Chesterfield home of the Fiat Panda. I regularly drive from Norfolk to south Manchester passing through Chesterfield and always see at least 5 or 6 Pandas in the process. We have turned into MAD Panda counters so if I am down I detour past Woodleigh to get my numbers up. Sadly all the ones I see have names too between the family we know where dozens and dozens now live and have named them all....

I hope your will now do as it should and behave. They can be quite naughty, but my experience is they are fundamentally very reliable apart from the suspension dampers which are short lived. Not an expensive thing to deal with so I can forgive this. I certainly love mine to bits. I am trying to persuade my older daughter to change to a Panda too. (It will not come from Stoneacre) It makes it easier if you only have one type of car to maintain!
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Last edited by The Panda Nut; 14-06-2019 at 11:02.
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Old 14-06-2019   #29
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Re: Problems with new Panda

Quote Originally Posted by Al D View Post
Glad sorted. They've obviously had people in the back listening for the noise. They may have used a gallon of your fuel but the engine nowhere near freed up and they can't damage it. My Dad and I both tried the same 2014 demo car. And sure seen it since, completely fine. Something may "unlock" around 500-600 miles.if it does, trust me you'll notice the performance increase. ��
Al are you admitting to "fully enjoying the performance" on terst drives, AND insinuating your Dad does the same thing!
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Old 14-06-2019   #30
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Re: Problems with new Panda

@The Panda Nut my Dad only went round the block. I took it home for an hour and tried on the roads I found the 1.2 and '09 Panda Multijet infuriating. But the Twin Air barely noticed hills even with 100 miles on the clock. Wished I'd bought it even at a 5 figure price. 1500 discount including the paint. Discounts very small new at the time (2014).
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Last edited by Al D; 14-06-2019 at 12:11.
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