I have to say it's not surprising. My experience of the Fiat dealer network was pretty average. Some great dealers like Griffin Mill in Pontypridd and W Sanders in Holsworthy, the rest like Vospers and Wessex Garages pretty dreadful. I love the cars generally but I have very little loyalty to the brand/service.
Fiats are not selling particularly well in general, I believe registrations are significantly down year-on-year once again. Have a look at the latest SMMT data - the overall market is nearly 7% down in terms of registration numbers for 2018 compared to 2017, but Fiat are nearly 31% down!
https://www.smmt.co.uk/vehicle-data/car-registrations/
Admittedly that is quite a crude way of looking at it, but clearly it isn't a positive picture.
Fiats are not selling particularly well in general, I believe registrations are significantly down year-on-year once again. Have a look at the latest SMMT data - the overall market is nearly 7% down in terms of registration numbers for 2018 compared to 2017, but Fiat are nearly 31% down!
https://www.smmt.co.uk/vehicle-data/car-registrations/
Admittedly that is quite a crude way of looking at it, but clearly it isn't a positive picture.