I hope you have better luck with the buying experience than I'm having at the moment.
Due to my local and trusted dealer not selling the Abarth range (since I've found out they've now moved and now do!).
I went elsewhere and the whole process has turned into a nightmare, so much so I've now paid for and own a brand new Abarth 595 Tursimo that's sat on a dealer forecourt that they won't release to me!
It all started ok, test drove the whole range, car in stock the model and colour I wanted, deal worked out with discount and a good trade in and a two to three week wait.
Then they screwed the paperwork up, they kept asking me to sign and resign the same order form, all with different figures on.
Turned out they'd somehow "lost" a thousand pounds in the deal, their figures appeared to short sell it, good for me but not for them.
After a week of messing about emailing me forms I'd already signed they agreed to the original set of figures I'd signed at the beginning, bonus, I'm a grand better off, but alarm bells started to ring then, I thought aren't these people professionals? Isn't this what they do everyday?
Car arrived at the dealers and seemed to just sit there.
They couldn't PDI it without registering it and it's their admin that do that and they are on a course.
I needed to sign some papers, but their managers are on a course.
When they returned I was asked to come in and sign them, so I turned up only to be asked if I'd brought with me X, Y & Z, which I hadn't as no one asked me to bring them!
Got them signed and was led to believe I could pick it up the next day, well that's what I thought "see you tomorrow, don't forget to bring all the keys and paperwork for your trade in" meant.
Turned out it doesn't mean what I thought it meant, it meant will contact you tomorrow and pull your chain a bit more!
It needed taxing but their admin staff are on a course (what again?).
I thought this sounded funny, don't they register and tax it at the same time?
I did when I bought a new, unregistered competition bike the other year.
Then I was told the DVLA system "went down" and no one can tax a new car!
The latest excuse I've had was that the "file" hasn't come back from the admin team (they must have finished their course, yippy!) and they can't release the car without the file.
Turns out the dealers admin team aren't at the Abarth/Fiat showroom address, but 200 yards down the road at their Nissan dealership.
Turns out no one knows or can predict when this file might make it's lengthy trip to where it needs to be for them to release the car, not even the dealer principal, so I'm sat waiting.
Another gripe, I asked one thing about the prep of the car, I didn't want dealer
stickers attached to the bodywork.
I don't mind the one in the rear window, but I do not want a badge with the dealer name glued on the boot lid.
A simple request, it's not like it comes with it on and they have to remove it.
I saw the prepped car on Wednesday afternoon while I was stood there wondering if I'd ever get to drive it and digesting their latest bullsh*t.
Not only have they stuck a feckin' sticker on the boot lid, they've stuck it on p*ssed.
It looks that bad, I reckon if you poked my eyes out with a red hot fork, span me around 500 times and asked me to stick it on with my left foot, I would have done a better job!
I can't wait until they do that introduction with the service manager (if he's there and not on a bloody course).
I'll ask him if he really expects my to trust them with service and repairs if they can't stick a friggin' sticker, that I didn't want on straight!
Enjoy.......
