Technical Panda Twinair Cross - short service intervals

Currently reading:
Technical Panda Twinair Cross - short service intervals

Fiat have revised the service schedules, with Pandas delivered in 2014 (and onwards) having the intervals halved! I keep getting letters from my local Fiat dealer telling me my December 2013 4x4 MJ needs servicing every 12,000 miles -- but I checked with Fiat who tell me that mine remains as a 21,000 interval, that I shoudl stick to that and that warranty is unaffected.

They have always said that cars covering less than 6000 miles a year need an annual service. Although modern oils mean engines can happily cope with 18k or more between services, I suspect Fiat are finding that cars that do a typical 10-12k annual mileage may be producing more expensive warranty claims because other problems can go on longer unnoticed - up to 23 months longer.

Other manufacturers have done the same thing, reverting back from 2 year/18 or 21k service intervals and basically halving them.
 
Thanks for that HH. A number of local dealers have been pestering the life out of us since November (Panda 4x4 Nov 2013). I was beginning to doubt myself. The car did about 15,000ml in the year mostly a 20ml each way commute 80% of which is on country road so not arduous.
 
But going to 9000 is having a laugh, frankly, especially when you consider how ridiculously expensive a bog-standard Fiat service is.
 
A week ago when I picked up my trekking, I was told 18K or 2 years which ever is soonest ?
My Mini showed miles till next service on the dash each time I started it.
 
A week ago when I picked up my trekking, I was told 18K or 2 years which ever is soonest ?
My Mini showed miles till next service on the dash each time I started it.

There's a selection on the display menu on the Panda that counts you down to the next service - resetting that is one of the things that an indy garage has trouble with.
 
Sounds like the usual hopeless communication from Fiat! Truly one of the worst companies out there in keeping their customers informed about anything IMO.

Would say ring CS but I doubt they'll be of much help. Honestly, I mean that in the least sarcastic way possible!:)

My advice would be to go with whatever is in the service manual provided with your car. If they have changed the intervals without anyone knowing about it then that's their problem. You can't just change things without bothering to tell anyone:eek:
 
My new car counts down from 9,320 miles / 15,000 KM's.

The book states 9k miles.

Yeah, I guess that must be it then.

Is that what it says in your manual too? Also, does it say 9k/1 year or "whichever comes first"?

Thing is we do around 12k per year (so comfortably without the previous/existing 18k/2yr interval).

However, if the service interval was 9k/1 year then I would be a little concerned about the last three months or so. I'd like to think the dealer/Fiat wouldn't punish you for going a fair way beyond the 9k threshold?
 
I'd like to think the dealer/Fiat wouldn't punish you for going a fair way beyond the 9k threshold?
Some manufacturers allow you to go 1k over without invalidating the warranty. It should give details in your warranty booklet. If not, don't risk it, as they'll try to wriggle out of paying out for repairs under the warranty.
 
My new car counts down from 9,320 miles / 15,000 KM's.

The book states 9k miles.

It'll be interesting to see if the reset on the next service retains the previous service interval or changes to the new one. I'd have thought anyone sticking to the service indicator on their car would be pretty secure in any warranty claim.
 
The manual says 9k or 12 months so pretty clear.

Annual service for Chichi then.


I wonder if new TA 500's are now 9k also? If not what's peculiar about the Cross? They've actually halved the service interval effectively which seems strange. My TA is going in for a service this week at 10k and 12 months old. Out of interest does your Cross take 0W oil or 5W?
 
Some manufacturers allow you to go 1k over without invalidating the warranty. It should give details in your warranty booklet. If not, don't risk it, as they'll try to wriggle out of paying out for repairs under the warranty.

Yeah, that's what I'd be worried about.

Still a bit of a grey area IMO - potentially I'd have to get my car serviced every nine months to keep in with the warranty, which would be a bit of a joke really.

Anyway, I suppose the lesson to all reading this is to bring this up with the dealer before you sign on the dotted line.
 
Back
Top