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Old 12-12-2015   #31
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Re: Panda Twinair Cross - short service intervals

Sorry to resurrect this.

I've just had the service reminder from my dealer. The car is 1 next month & will have done just under 6k miles.

Looking at what I posted above, I think my car just needs a whole load of checks plus fresh oil & filter (even though the current oil looks new as in very clear).

Anyone with a TA had one of these shorter dealer visits yet? Any thoughts?

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Simon
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Old 13-12-2015   #32
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Re: Panda Twinair Cross - short service intervals

I took mine in and other than the singing brakes (totally cured) and a good wash I couldn't tell what if anything they had done. On a service plan so no immediate wallet trauma. They gave me a 500 with the 1.2 motor which was nice enough but confirmed my TwinAir choice had been the right one. Now approaching 14k and other than the noisy pads which only piped up occasionally this has been a zero defect car.

The 9k service really does appear to be an inspection, the oil is still as it left the lab and though it's damned hard to tell due to a crappy dipstick it doesn't appear to have diminished in quantity one jot, they certainly didn't change it.
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Old 13-12-2015   #33
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Re: Panda Twinair Cross - short service intervals

It's definitely only an inspection at 1 year/9000 miles (or 1 year/12000 miles on diesels). If you want the oil & filter changed then you have to ask for it & (undoubtedly) pay extra.

Personally if I was going to the effort of driving to a dealer for an inspection then I'd get the oil & filter done at the same time just so the trip seems worthwhile, but I think the service intervals are an utter nonsense. Why they can't just go with 12 month/12k intervals for a full service (including oil) on all engines and have done with it, instead of all this annual inspection, low mileage and full service bol*ocks, I'll never know

With communication as poor as Fiats, you need to keep things simple, yet they go completely the other way. Madness.
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Old 14-12-2015   #34
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Re: Panda Twinair Cross - short service intervals

I think Fiat dealers have been a bit naughty.

It isn't uncommon for manufacturers service schedules to change in the sales life of a vehicle, particular when a new model has been on the road a year or two. (I'm thinkng Alfa's TS cam belt going from 72k to 36k), but the dealers have thrown a confusing spanner in the works, their own "annual inspection".

For warranties to stay valid you are required to follow the manufacturers service intervals, not the dealers schedules!

My guess is the dealers weren't too happy with the first set of figures (pre April 2014) and introduced an "annual inspection" of their own with the hope of some extra income on the basis on fullfilling some of the "Periodic Checks" mentioned in the handbook.

I too got the letters and calls from my dealer after one year of ownership for both our March 2014 cars with 18k intervals.
I called Fiat uk and they confirmed the handbook was correct but were a little sheepish on why the dealer was insisting on an annual inspection, "ask them" was the closet thing to an answer I got on that.

I phoned my dealers service desk and they were a little uncomfortable and could not state what sort of work they would be undertaking other than an "inspection" and why my handbooks state something different.

They also couldn't explain why one of my cars needed an inspection now, then a proper scheduled service in around 3-4 months time (at 18K).

I offered to come in with my handbook and discuss it with them and they started to backtrack and waffle on about how owners like to have their cars checked every year no matter what the handbook states and they were offering them that service.

I was told someone "obviously mistyped" my letters and made them sound like it was a nessecary scheduled service needed rather than an extra check, but that excuse started to fall apart when I mentioned the various calls and messages left on my answering service stating the same as the letters, did someone misspeak?

So keeping to what the manufacturer states, with both servicing and periodic checks (the later you can do yourself) will keep your warranty valid and even that is open to a little interpretation, low mileages, high mileages, towing etc are all in the mix (and in the manufacturers favour).

Personally I think the 18k service is ok on our 1.2 (the one still in warranty).
But my TA 4x4 has a towbar, I do tow a little trailer and it does go off road a little (it's caked in Kents finest top soil and cow **** at the moment), so I get the oil and filters changed at 9k on that one and it's proper 18k/2 years one on time.
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Old 14-12-2015   #35
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Re: Panda Twinair Cross - short service intervals

Quote Originally Posted by Bogwoppit View Post
I took mine in and other than the singing brakes (totally cured) and a good wash I couldn't tell what if anything they had done. On a service plan so no immediate wallet trauma. They gave me a 500 with the 1.2 motor which was nice enough but confirmed my TwinAir choice had been the right one. Now approaching 14k and other than the noisy pads which only piped up occasionally this has been a zero defect car.

The 9k service really does appear to be an inspection, the oil is still as it left the lab and though it's damned hard to tell due to a crappy dipstick it doesn't appear to have diminished in quantity one jot, they certainly didn't change it.
What did they do to cure the singing brakes? Is it an official warranty fix?
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Old 14-12-2015   #36
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Re: Panda Twinair Cross - short service intervals

So, inspection & an oil / filter change which I'll ask for.

Any guesses as to cost then?
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Old 15-12-2015   #37
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Re: Panda Twinair Cross - short service intervals

Quote Originally Posted by Goudrons View Post
I think Fiat dealers have been a bit naughty.

It isn't uncommon for manufacturers service schedules to change in the sales life of a vehicle, particular when a new model has been on the road a year or two. (I'm thinkng Alfa's TS cam belt going from 72k to 36k), but the dealers have thrown a confusing spanner in the works, their own "annual inspection".

For warranties to stay valid you are required to follow the manufacturers service intervals, not the dealers schedules.............
It's true that some dealers for a long time have tried to get people to go in for annual inspections or services, even with the 2 year service interval. However what's happened now is Fiat themselves have actually revised the interval so that whilst a full service with oil change is 2 yearly/18k/21k (petrol/diesel), vehicles registered from part-way through the UKs '14' plate (around June 2014 onwards) have got interim annual inspections, which don't include an oil change.

The service manuals and on-board service counters have been updated to show 9000 miles between dealer visits for petrols and 12,000 miles for diesels, so if you have one of these vehicles you'd need to stick to this more frequent inspection level to maintain the warranty. Personally I don't mind annual services, but I think it should've been annual/12k full services, not just an expensive 'check over' with nothing replaced

Quote Originally Posted by Squadrone Rosso View Post
So, inspection & an oil / filter change which I'll ask for.

Any guesses as to cost then?
Good plan.

Pretty certain someone was charged £80 by a dealer for the inspection, so I reckon £130-£150 including oil & filter on a TwinAir. Parents paid a bit less than that for an interim service at 1 year on their old 2012 500 TwinAir at a dealer in Warwick. Whilst that was a couple of years ago now, I believe LC Motors in South Wales are often more reasonable than most, so may charge that even now
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Old 15-12-2015   #38
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Re: Panda Twinair Cross - short service intervals

Quote Originally Posted by Squadrone Rosso View Post
So, inspection & an oil / filter change which I'll ask for.
Me too. Maybe I'm old fashioned, and I don't expect to change modern synthetic oils as often as the old mineral oils, but I was bought up to believe that oil is cheaper than engines and with how hard that little TwinAir has to work, it needs all the spoiling I can lavish on her.
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Old 15-12-2015   #39
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Re: Panda Twinair Cross - short service intervals

Quote Originally Posted by triumph7 View Post
What did they do to cure the singing brakes? Is it an official warranty fix?

Should have asked but I didn't and so far not a peep out of them, the fact that they were making a noise certainly didn't surprise them either. Rather think they fitted the "damper" mod which is supposed to be the official fix.
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Old 15-12-2015   #40
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Re: Panda Twinair Cross - short service intervals

Quote Originally Posted by Bogwoppit View Post
Rather think they fitted the "damper" mod which is supposed to be the official fix.
Does this involve anything more than the application of Blue Peter-style sticky-backed plastic (or some similarly low-tech solution) to the back of the pads?
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Old 15-12-2015   #41
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Re: Panda Twinair Cross - short service intervals

Quote Originally Posted by gar074 View Post
Does this involve anything more than the application of Blue Peter-style sticky-backed plastic (or some similarly low-tech solution) to the back of the pads?
I very very much doubt it, but I'd hope they also CopperSlip'd the caliper sliders, as this really isn't rocket science. the only reason these are an 'issue' on the 2012+ cars (even if a little singing in reverse could really be considered to be) is that they have been assembled with insufficient lubricant. I pulled mine apart and lube'd up and job's a good'un.

If you want to really have real issues with a car, try a Morgan 3-Wheeler and then you'll get some sympathy
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Old 15-12-2015   #42
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Re: Panda Twinair Cross - short service intervals

Judging by the fact it's been 3 months now with not a peep (mine were nowhere near as bad as some descriptions on here) I rather think R1NGA has a better idea of what the solution is. Production line fault methinks. Mind you if that's as bad as it gets then consider me well pleased.
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Old 22-12-2015   #43
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Re: Panda Twinair Cross - short service intervals

Well, mine is booked in for 22 January, its first birthday.

The inspection check is just £62 inc. With an oil & filter change it's £132 which I'll go for even though it's only done 5.6k miles.

They've recommended an oil flush too?? Worth it? Tracking & a fuel system clean too. I've declined both of those & said I'd decide on the day regarding the flush.

Problems are creaky clutch pedal & worn away pedal rubber, the noisy rear brakes & a twang noise from the passenger footwell when the pedals (brake & clutch) are used.

Other than that, a year on & she's brilliant
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Old 22-12-2015   #44
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Re: Panda Twinair Cross - short service intervals

Which dealer have you chosen to send it to?
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Old 22-12-2015   #45
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Re: Panda Twinair Cross - short service intervals

The supplying dealer. J & J near Bridgend.
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