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Old 16-01-2019   #1
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Automatic Rolling back

Hi there. Thought I might give the Fiat site a try as I have had no luck on the 500X forum with my question.
. I have a 500X automatic City Cross which was one of the 1st brought over, {originally test drove a PopStar in May 2018 but due to EU emissions having to be lowered I had to wait until 26/11/2018 before I took delivery).
When i pull away from junction/ traffic lights etc, the car rolls back before the car pulls forward. I have the start/stop disengaged, so it isn't that which is causing the problem.
In my opinion it is a really dangerous problem as at roundabouts, your way is clear but by the time the car moves another car coming round is almost on top of me.
Having driven automatic vehicles for 25+ years, I can honestly say this is the 1st automatic car that has this problem.
Have any other Fiat 500X automatic owners experienced this problem?
Thanks
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Old 16-01-2019   #2
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Re: Automatic Rolling back

Quote Originally Posted by jody67 View Post
Hi there. Thought I might give the Fiat site a try as I have had no luck on the 500X forum with my question.

. I have a 500X automatic City Cross which was one of the 1st brought over, {originally test drove a PopStar in May 2018 but due to EU emissions having to be lowered I had to wait until 26/11/2018 before I took delivery).

When i pull away from junction/ traffic lights etc, the car rolls back before the car pulls forward. I have the start/stop disengaged, so it isn't that which is causing the problem.

In my opinion it is a really dangerous problem as at roundabouts, your way is clear but by the time the car moves another car coming round is almost on top of me.

Having driven automatic vehicles for 25+ years, I can honestly say this is the 1st automatic car that has this problem.

Have any other Fiat 500X automatic owners experienced this problem?

Thanks


Which version of the automatic? I have driven the 9 speed for nearly 40,000 miles without noticing that problem, but a workaround could be to pull away with the handbrake engaged allowing it to disengage automatically as the car moves forward. The hill start assist should hold it, ask the dealer to check if it is working under the warranty.
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Old 16-01-2019   #3
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Re: Automatic Rolling back

Hi Jody.

Is it a full automatic.. or a semi.auto?

How many gears has it got??

Charlie
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Old 17-01-2019   #4
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Re: Automatic Rolling back

I had an instance once or twice when almost new when from stationery on an incline, the car rolled back a bit before the engine re-engaged on start stop, as if the hill hold wasnt working.

I worked around it by lifting the brake pedal to activate the engine, and then immediately pressing it back down, to stop it from rolling.

Hasn't happened since though from what i can remember.
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Old 26-01-2019   #5
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Re: Automatic Rolling back

The car is a fully automatic.
Phoned the dealer last week and they told me to, "Bring the car through at 1.30pm on Monday, (21/02/2019), and one of our people will go out in the car with you to find out what the problem is".
The wife and I got someone to stay with our disabled son and we drove the 18 mile to the dealers, (we live out in the countryside). When we got there we were asked, "Are you leaving it with us or waiting the 2 hours"? I told the person , we were told someone would be available to go out with us immediately. " Oh no we wouldn't have said that". I tell the employee, we can't hang around for 2 hours as we need to get back home.
Another guy sticks his head around the corner and asks, "How many miles is on the car"? So I tell him 1100 miles. I am then told, "Oh that's the reason. It has adaptive technology and it takes 2000 miles to adjust to your type of driving".
This sounds like a load of old cobblers to me.
(1) Is the car going to be dangerous until I hit the 2000 mile mark?
(2) How can it adjust to my type of driving as 2 people, (my wife and I drive
car.
Am I being given the runaround?
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Old 26-01-2019   #6
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Re: Automatic Rolling back

Hi.
Adaptive is fine.
But you want it to improve on 'safe'

Not slowly work its way up from lethal.

My guess is there will be a MUCH bigger range..and depth of experience in the JEEP forum..

Same FCA mechanical parts I am led to believe.

Good luck.. and feel free to share what is discovered.

Charlie
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Old 27-01-2019   #7
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Re: Automatic Rolling back

Beware! The 9-speed automatic built by the German company ZF for the 500X, was recalled due to a serious problem that causes it to temporarily switch into Neutral gear.
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Old 27-01-2019   #8
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Re: Automatic Rolling back

My google searches found none of this

Thanks I will look again.


Did find a US one listing some BIG failings in the BMW Mini though.
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Old 27-01-2019   #9
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Re: Automatic Rolling back

ZF apparently make many of todays 8 and 9 speed autos.

Wiring loom and electronic control faults have led to 'goodwill'recalls.
FCA included.

Some manufacturers have not bothered.
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Old 27-01-2019   #10
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Re: Automatic Rolling back

The recall for the sensors is here: Link

I was advised similar to above not to release the brake pedal fully and suddenly when I bought mine. Taking your foot off the brake slower seems to give the car time to start and the brake hold to work
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Old 27-01-2019   #11
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Re: Automatic Rolling back

Link is for US market


DVLA recall site could be more useful..
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Old 27-01-2019   #12
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Re: Automatic Rolling back

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