Needed some work to be done (wheel bearing) and thought while at it, give yourself a Cristmas gift and let them mount a brand new disc+shoes kit etc. while they are working on it.
But oh boy, did they mess things up.
One disk got mounted crooked which to keep the story short ended up in damaging the inside of the disc.
It has an about 5mm, perhaps 4mm wide scratch for about half the diameter.
It "feels" like it could be 1mm deep but maybe it's a bit less.
Anyway, on that side of the disc the brakepad at the "scratch", the pads do not touch the brake when braking...
It does look like it also vibrates a bit, not nearly as much as when mounted crooked but it seems to vibrate a bit.
Bit hard to be sure at this point, will go for a long drive tonight.
Tomorrow i will go to the garage to arrange a deal.
They are fair with their prices and i am not sure at this point what to do.
I think it would be fair if they would mount two new brake discs, right?
The pads didn't show any real wear so perhaps they can be re-used or would that be not smart to do?
They already have about 1000 miles behind them.
What would be reasonable to want for compensation?
It took some pretty hard hammering to get the disc of, hammering angle was not that bad for damaging the bearing but who knowes what will happen in another 50k miles.
I went back to them before but they didn't fix the problem, a second time going back was needed and only after my own input the problem got obvious, like no it's not a roch between the disc and the pad what has caused this.
Could have known what the problem was but when aligning (perfect company they knew about the faulty multipla settings in the aligning computer) a tyre on the other side was too low on pressure and it was loosing 0.2 each day so we, well actually "he the asligner" thought that tyre could be the reason for the vibrations.
Anyway, what would be reasonable to "demand" ?
Any thoughts?
Tia
But oh boy, did they mess things up.
One disk got mounted crooked which to keep the story short ended up in damaging the inside of the disc.
It has an about 5mm, perhaps 4mm wide scratch for about half the diameter.
It "feels" like it could be 1mm deep but maybe it's a bit less.
Anyway, on that side of the disc the brakepad at the "scratch", the pads do not touch the brake when braking...
It does look like it also vibrates a bit, not nearly as much as when mounted crooked but it seems to vibrate a bit.
Bit hard to be sure at this point, will go for a long drive tonight.
Tomorrow i will go to the garage to arrange a deal.
They are fair with their prices and i am not sure at this point what to do.
I think it would be fair if they would mount two new brake discs, right?
The pads didn't show any real wear so perhaps they can be re-used or would that be not smart to do?
They already have about 1000 miles behind them.
What would be reasonable to want for compensation?
It took some pretty hard hammering to get the disc of, hammering angle was not that bad for damaging the bearing but who knowes what will happen in another 50k miles.
I went back to them before but they didn't fix the problem, a second time going back was needed and only after my own input the problem got obvious, like no it's not a roch between the disc and the pad what has caused this.
Could have known what the problem was but when aligning (perfect company they knew about the faulty multipla settings in the aligning computer) a tyre on the other side was too low on pressure and it was loosing 0.2 each day so we, well actually "he the asligner" thought that tyre could be the reason for the vibrations.
Anyway, what would be reasonable to "demand" ?
Any thoughts?
Tia