Bee the Panda Cross

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Bee the Panda Cross

I’ve got the same- I ordered mine new and got it in November. I was expecting mud and snow tyres as that’s what showed when you configured the car, it also mentioned in the Cross advertising blurb, specifically mud and snow tyres. I’ve got a case raised with Fiat Customer Care - as no one mentioned it would have summer tyres on when I bought it. I’m still awaiting resolution- it’s now 5 weeks - with the UK Product Manager apparently
 
Went back to the dealer today to collect the mats that Fiat 'forgot'. Interestingly there was another Cross 4x4 waiting for it's first owner and that one had All Season tyres. Goodyear Vectors.
 
Went back to the dealer today to collect the mats that Fiat 'forgot'. Interestingly there was another Cross 4x4 waiting for it's first owner and that one had All Season tyres. Goodyear Vectors.

In my recent furious exchanges with Fiat customer services they stated very clearly that the mats ARE included in the price but should be fitted by the dealer at PDI time. So anyone not having these supplied should insist their dealer deal with it and should go back the FCS if necessary to get them.I now have mats in mine. Dealers surely only pay 10-15 for these from Fiat so not fitting is really not worth the bad feeling it generates. I strongly suggested Fiat should stop messing about and delete them from the spec or fit them at the factory. You might as well talk to a wall!
 
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