My local fiat dealer is run by morons.

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My local fiat dealer is run by morons.

Joined
Sep 13, 2006
Messages
435
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90
Location
Aberdeen
It's true.

In aberdeen we have 1 fiat dealer, then no more untill fraserburgh/dundee.

This dealer is (an arnold clark based dealer) hidden behind a load of other dealers, it is the only one on the lang stracht motor mile that is hidden (not very fair).

Now, you would assume that because fiats sell because of their style and looks that the forecourt would be full of grande punto's, stilo's etc. Not so, for some reason, you go through the main gates to be greeted with the site of, All their trade in's. Loads of rovers and fords, All th crap that should be at the back. it is only when you get beyond the wall of crap that you see all the fiats lined up. A see of brand new 1.2 8v's. No, let's not push the models people want, let's just fill the forecourt with base model crap.

It is infuriating and the number 1 reason there are so few fiats for sale (autotrader lists 10 within a 40 mile radious of where i live, and there are not HGT's or sportings for sale in the north/north east or central scotland AT ALL).

I really want to become the manager of that dealer, then it would be transformed into something worthy of the fiat/alfa romeo name.

:idea: Maybe i should open my own fiat dealer (y)
 
their not morons, their trying to make money.

because its owned by arnold clark not a spa run dealer (not sure if there are any), they will try to sell as many cars as they want, not nesscerily fiats.

the fact there is nothing but base models is pretty standard nationwide. People in this country aren't bothered with buying high end models and options. I mean how many BMW M5's and Merc Brabus's and AMG's do you see knocking about, and how many Audi S6 and S8's do you see.
I bet you've maybe seen 10 in the last year anywhere!!!

ON the continent they like to buy highspec models, and buy all the options they can afford (and then some :cool: ) and drive them properly, i.e use them, not hide it in a garage.

Scotland is even worse than england as people are even LESS bothered about it. except in cities, but even then, mainly base models with no kit on them.

The other reason dealers mainly get base models is down to the people that use the dealer network frequently,
An old couple wanting a car to last em till they chuff it, aren't usually bothered what the car has or how quick it is, all their bothered about is the fact its new and going to loose lots of money very quickly, hence wiping out their son's/daughters inheritance (family(n) , grandad keeps buying golf gti's every few years, just got a new one @ £23k fecking ashole, yet he can't drive it!). sorry, got off topic there.
no the people that use dealers, buy a new car, a base model cos its cheap, and usually hold their value better than high spec models, after a few years, they trade it in to get, wait for it, EXACTLY the same car, in the same colour, just 2years newer, feckwits or what, costs them a fortune and they get no car whatsoever for their money:bang:

hence why dealers are inandated with base models.
Also the higher spec models tend to be kept for alonger period of time, as htey have more toys and usually drive better, look better, so the owner considers it more of THEIR car rather than just a random new car they get every 24months.
Also when you modify a car, a dealer won't sell it, and they'll give you bottom book for a trade in:cry:
 
every dealership is run my morons. in the car industry there's a saying "if it all goes wrong just join a dealership". they say that because any monkey can work there. to keep a job at an independant you need to be quick and consistent, if you aren't up to the standard you just join a dealership and drink coffee for the rest of your days. anyone who disagrees obvioulsy works at a dealership because they cant/wont do a decent days work.

but if you go to a dealer its always your fault, you have the choice.
 
jug said:
every dealership is run my morons. in the car industry there's a saying "if it all goes wrong just join a dealership". they say that because any monkey can work there. to keep a job at an independant you need to be quick and consistent, if you aren't up to the standard you just join a dealership and drink coffee for the rest of your days. anyone who disagrees obvioulsy works at a dealership because they cant/wont do a decent days work.

but if you go to a dealer its always your fault, you have the choice.
thats not fair, if they was all lazy there wouldn't be any here giving out free advice in their spare time:rolleyes:
 
I would love an independend fiat dealer around here.

I don't think my local has heard of customer service, It is like they don't even want sales. I come in last year looking for a punto sporting, i saw a speedgear on the forecourt but i thought i would ask the salesman inside if he had anything else.

me: Hello, do you have any punto sportings in stock.
Salesman: No.
.....
.....
.....
Me: well, do you know if any will be coming in soon?
Salesman: I don't know.......
......

Seriously, he was useless. No Offer "we have this one" or "we can source one from another branch" or anything. I just left.

How hard would it be to open an independant fiat dealer?
 
I hate to say it but i love my Local fiat dealer, she's brilliant, little ditzy blonde, but we always have a chat and a giggle whilst i'm waiting for the fiat guys to pretend to sort out the problems in my car and charge me £40 for the pleasure...

Fiat, the conversation prostitute...
 
H2DaE said:
Jug, what about T104658253... He spends his evenings here helping people

dave said:
ive seen them on here in the early hours of the morning, i also know for a fact that at least one of them goes through all the posts with no replies just to see if they can help

ok guys your right, they are helpful. and not everyone who works at a dealer is lazy or an independant reject, but most of them are :p
 
Well I work at Arnold Clark Fiat in Kirkcaldy Fife. The Sales team there are pretty good. The forcourt is arranged well too With all the puntos and pandas up one side of an internal road, the stilos up the other and everything else behind them with the trade ins tucked round the back of the service department. It's not all good tho the service department is run by a complete fool. Who isn't happy unless when you get your car back it's in a worse state than when they took it. Just so he can take pleasure in telling you to get bent it's not thier problem.

I'm a valeter by the way incase you thought i was sticking up for sales because i'm one of them!
 
its often the service department head honcho thats a fool, the mech's I would hazard a guess know what to do, they are just told to waste time and scratch and deface your car.

yeah I can vouch for AC sales being a complete load of tossers, the sunderland branch is anyway.

Me- I would like to look at a 1.2 16v, or a 1.4 16 or a diesel, punto or possibly stilo in the diesel.

AC sales tosspot- sorry we don't have any performance models, just these 20puntos here.

me- you sure that one there isn't a sporting or something, its got the wheels and bumpers.

AC- no its an active sport
I go to look.
me- it is a sporting look, its got that that that, them, that, lift bonnet, that etc
AC-oh, didn't realise.

me-can I have the keys to look around it, look at history etc,
AC- of course
look thru it all, 3years old, mint body work, wheels badly kerbed, interior needs cleaned, service FFSH and had a new clutch and water pump already:rolleyes:

me- would it be possible to take it for a test drive to see if its significant improvement on what I have?

AC- No, if you take it for a test drive you would be obligated to buy it as there is nothing wrong with it.

WTF!!! I am asking if its worth looking at one of these models as I am after 'upgrading' my car to a decent mk2, and he's not interested, even when I'd be a cash buyer at the screen price.

stupid mofo, lost my custom
 
faster4_tec said:
me- would it be possible to take it for a test drive to see if its significant improvement on what I have?

AC- No, if you take it for a test drive you would be obligated to buy it as there is nothing wrong with it.

if you were over 25 and wore a suit they'd let you take a test drive by yourself, but its policy at most places to refuse a test drive for young people, or anywho who doesn't look or act like they will be buying the car (poor and scruffy, pess taking time waster, chav, crash test dummy etc)

go back well dressed, clean shaven, speaking confidently, maintianing eye contact, and showing real interest, and i bet you'll get a test drive no problem.
 
jug said:
every dealership is run my morons. in the car industry there's a saying "if it all goes wrong just join a dealership". they say that because any monkey can work there. to keep a job at an independant you need to be quick and consistent, if you aren't up to the standard you just join a dealership and drink coffee for the rest of your days. anyone who disagrees obvioulsy works at a dealership because they cant/wont do a decent days work.

but if you go to a dealer its always your fault, you have the choice.

Jug you constantly live up to your name!

"cor look at the jugs on that!"

you are one half of a pair of tits!

A right tit.....!

Constantly talk absolute... ****e!

If it all goes wrong join a dealership?

Ha ha.... made me chuckle because I've heard that SO MANY times in the 12 years I've managing departments in dealerships... NOT!

Thats probably what grease monkeys with no qualifications who couldn't get a job in a dealer have told you?!
 
i wouldn't expect you to hear it managing departments in dealerships. duh! even a left tit would know that. guess you're just a man boob.

and yes its what grease monkeys with no qualifications who couldn't get a job in a dealer have told me.

still its better than been a fitter in a uniform :p
 
jug said:
still its better than been a fitter in a uniform :p

A fitter in uniform?
Who the **** are you to judge someone you've never met?
I've never pretended to be a fitter nor wanted to be... I dont like getting my hands dirty and get paid more doing what i do than a lot of qualified technicians!
I've seen time and time again completely useless and unthought out posts from you which constantly offend ordinary working people! (pointed out time and time again by many FF members...)
I'd love to know how you can post comments like "All fiat dealers are morons" have you been to every fiat dealer/dealt with ANY?

You are a very stupid young man with little to talk about but ABSOLUTE
*!"£$%%^&*(... Horse ****!

Think before you post!
 
ok calm down. is there really any need to get so wound up? :rolleyes:

i'm not seriously suggesting all dealers are run by morons, or that the staff are any worse qualified or less capable than the staff at independants. i know many people who work at dealerships and they're a valuable source of information. over the years i've saved many hours and £££'s thanks to their advice. no one knows more about a certain manufacturer's models than the techs at its dealers.

i have actually heard the saying "if it all goes wrong just join a dealership" at more than one independant over the years. people say that at independants because they dont like dealerships. i'm sure the feeling is mutual in many cases. i dont really know why that is, i just picked it up while i was doing a bit of fiddle work at a few independants. its a common thing to say to a lazy new starter (e.g. me!), phrases such as "get your socks pulled up or you'll end up a dealership" aren't uncommon. another example is "you're so slow only a dealer could afford you". if you worked on the floor at a few independants you would no doubt hear similar things. i expect the same happens at dealerships, only the insult is in reference to an independant rather than a dealership.

you said "I've seen time and time again completely useless and unthought out posts from you which constantly offend ordinary working people! (pointed out time and time again by many FF members...) "
i dont think you'll find many posts that have caused a negative reaction. i also believe you'll have a hard time finding more than 3 people who I've offended, including yourself. on the whole i try to offer technical advice to forum members based on my own experience in the industry. i can honestly say 90% of my posts have no personal opinion at all and are simply advice designed to help people with faults on their cars. if you check my previous posts you will find this is true. i admit that i do occasionally post topics which are designed to get a reaction. it does not mean i actually believe or agree with the sentiments of my post. they are certainly not "unthought out" as you say. it is more often the case that the content of the post has indeed been thought out and posted purely with the aim of getting a reaction, such as the reaction you have had. i enjoy winding people up, and when you make it so easy can you really blame me. if you learn to let it go over your head i wont be able to get you in future and you'll win. if you bite i've won.
 
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