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Old 22-08-2018   #1
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Aussie Fiat owners with crack in dashboard near airbag!

Alert, my 2014 fiat 500 has developed the well known crack in the dash and the inflated airbag problem. Fiat refuse to cover this totally as they said it is not a well known defect and unless enough consumers report it to the ACCC they are not obliged to cover it. It is a major fault under the ACL legislation in Australia and we do have strict consumer rights here. Fiat have already been slapped over the wrists by the ACCC prior and they are up to their old tricks. If you have a problem like this please post on here and also please fill in the consumer complaint form on the ACCC site. Numbers together will work!
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Old 22-08-2018   #2
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Re: Aussie Fiat owners with crack in dashboard near airbag!

Quote Originally Posted by aussiemum View Post
Alert, my 2014 fiat 500 has developed the well known crack in the dash and the inflated airbag problem. Fiat refuse to cover this totally as they said it is not a well known defect and unless enough consumers report it to the ACCC they are not obliged to cover it. It is a major fault under the ACL legislation in Australia and we do have strict consumer rights here. Fiat have already been slapped over the wrists by the ACCC prior and they are up to their old tricks. If you have a problem like this please post on here and also please fill in the consumer complaint form on the ACCC site. Numbers together will work!
Hi,
you've posted in the Punto Evo section , and a non model specific,

Chances are you MAY get better responses from the 500 section,
but it's NOT a subject that has been covered lots in the main.

we, as a forum , tend to be UK / Europe centred so climatic conditions will vary a LOT from the ones your 500 have experienced.

I think you will need responses from Australasian members,

@UFI being one of the most obvious choices

@44 sunsets .. possibly

Charlie - 17'C and grey..
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Old 22-08-2018   #3
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Re: Aussie Fiat owners with crack in dashboard near airbag!

This is known to occur on all makes and models of car where the car is left for prolonged periods in direct sun and hot weather, it’s unclear whether it would affect the function of the airbag, it wouldn’t prevent its deployment, it would be a question that the swelling of the components has or hasn’t done any damage to the airbag inflator, that would be the difficult thing from a consumer stand point to prove or disprove, even with hundreds of people reporting the same problem time and time again, Fiat only need to satisfy the powers that be, that the airbag function is unaffected and that it is purely a cosmetic problem, and therefore would still not be liable for anything.

Fiat, to be fair, do have a habit of doing anything and everything to dodge a waranty claim so ones a car is out of warranty you don’t stand a hope in hells chance of getting anything out of them.
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