Grande Mark
New member
- Joined
- Sep 2, 2011
- Messages
- 97
- Points
- 19
My Gran and Grandad have been loyal customers to Fiat ever since ford managed to turn them over with a faulty car.
My Gran and Grandad have received a Motability car ever since my grandad had a triple heard bypass (which unfortunately lead to dementia)
Years ago my gran had ordered a Stilo. Upon the day of collection the car was not ready and not even at the correct Fiat Garage... total let down for first time buyer of Fiat... However stuck loyal and waited and extra 3 weeks without car and without courtesy car. After getting the car, it was great and the only problem being a worn tire.
Fast Forward 3 Years... They remained loyal after having a good time with the Stilo and decided they wanted a 4x4 so ordered the new Sedici... again the car was not ready and prepared for them... After hearing the Manager and Sales Assistants arguing and swearing my grandad walked into the office and told the manager where he can shove the car.
They next chose Toyota which were Incredible, as well as Volvo.
Worst aftercare customer service ever... Sorry Fiat but its ridiculously bad. Me being the car whiz I usually go to all my family servicings and anything to do with cars to back them up
Through the family I have dealt with, Toyota, Volvo, BMW, Mercedes, Jaguar, Volkswagen, Audi, Vauxhall, Ford, Infiniti, and many more and all I can say is Fiat are cringeworthy...
So the moral of my Rant
DON'T GET A FIAT MOTABILITY CAR!
/rantover
My Gran and Grandad have received a Motability car ever since my grandad had a triple heard bypass (which unfortunately lead to dementia)
Years ago my gran had ordered a Stilo. Upon the day of collection the car was not ready and not even at the correct Fiat Garage... total let down for first time buyer of Fiat... However stuck loyal and waited and extra 3 weeks without car and without courtesy car. After getting the car, it was great and the only problem being a worn tire.
Fast Forward 3 Years... They remained loyal after having a good time with the Stilo and decided they wanted a 4x4 so ordered the new Sedici... again the car was not ready and prepared for them... After hearing the Manager and Sales Assistants arguing and swearing my grandad walked into the office and told the manager where he can shove the car.
They next chose Toyota which were Incredible, as well as Volvo.
Worst aftercare customer service ever... Sorry Fiat but its ridiculously bad. Me being the car whiz I usually go to all my family servicings and anything to do with cars to back them up
Through the family I have dealt with, Toyota, Volvo, BMW, Mercedes, Jaguar, Volkswagen, Audi, Vauxhall, Ford, Infiniti, and many more and all I can say is Fiat are cringeworthy...
So the moral of my Rant
DON'T GET A FIAT MOTABILITY CAR!
/rantover