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Old 18-08-2010   #1
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Angry Faulty Steering issues with fiat grande punto

In 2008 i purchased a grande punto from anrold clark from gorgie road in edinburgh now relocated to sighthill industrial estate. Over the past 2 years since i bought the car i have had constant problmes with the steering and had been returned to arnold clark for repair under warrenty... To date it had been in 7 times for major work on steering cloumn times 2, steering rack, track rod ends drop links what ever they are, anti roll bar and recently the power steering has failed completely almost running me off the road several times. The car had to be returned once again to arnold clark only this time have identified the cause refused to fix it as the terms of the warrenty had reached the maximum limit for claims. So until a technitian from fiat came out to inspect the car i was basically told there was nothing they could do until then, which left me stranded at their gargae with no courtesy car and no offer on transport home until the issue was resolved by fiat... after complainting to trading standards citizens advice fiat head office the finance company fiat have finally agreed to repair the car but i only found this out after walking 5 miles to the garage to see what was going on as they had the car virtually all day.. I still have had to contact from arnold clark or fiat regarding this matter and i am still with out the use of a vehicle as no one at arnold clark seems to have the slightest clue when my car will be fixed or how long it will take. Still no offer of a courtesy car but for first time fiat owners i would advise against this as arnold clark bill you 11.50 a day for insurance costs plus fuel. The main question i would really like to know from fiat is if the steering fails again even though it is still under warrenty which they say is maxed out even though i have purchased additional auto care cover until 2013, will they repair it again until the car had been made safe to drive. Has anyone had similar issues with steering on the grande punto
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Last edited by punto bandit; 18-08-2010 at 19:22. Reason: posy of additional text and correct spelling
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Old 19-08-2010   #2
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Re: Faulty Steering issues with fiat grande punto

sorry to hear that havent had your issues but had diffrent one, have a look at this link http://www.smmt.co.uk/home.cfm might be usefull to you.
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Old 19-08-2010   #3
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Re: Faulty Steering issues with fiat grande punto

Quote Originally Posted by punto bandit View Post
In 2008 i purchased a grande punto from anrold clark from gorgie road in edinburgh now relocated to sighthill industrial estate. Over the past 2 years since i bought the car i have had constant problmes with the steering and had been returned to arnold clark for repair under warrenty... To date it had been in 7 times for major work on steering cloumn times 2, steering rack, track rod ends drop links what ever they are, anti roll bar and recently the power steering has failed completely almost running me off the road several times. The car had to be returned once again to arnold clark only this time have identified the cause refused to fix it as the terms of the warrenty had reached the maximum limit for claims. So until a technitian from fiat came out to inspect the car i was basically told there was nothing they could do until then, which left me stranded at their gargae with no courtesy car and no offer on transport home until the issue was resolved by fiat... after complainting to trading standards citizens advice fiat head office the finance company fiat have finally agreed to repair the car but i only found this out after walking 5 miles to the garage to see what was going on as they had the car virtually all day.. I still have had to contact from arnold clark or fiat regarding this matter and i am still with out the use of a vehicle as no one at arnold clark seems to have the slightest clue when my car will be fixed or how long it will take. Still no offer of a courtesy car but for first time fiat owners i would advise against this as arnold clark bill you 11.50 a day for insurance costs plus fuel. The main question i would really like to know from fiat is if the steering fails again even though it is still under warrenty which they say is maxed out even though i have purchased additional auto care cover until 2013, will they repair it again until the car had been made safe to drive. Has anyone had similar issues with steering on the grande punto
Welcome to my world, had problems since i had the car.....still hasnt been sorted
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Old 19-08-2010   #4
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Re: Faulty Steering issues with fiat grande punto

Quote Originally Posted by sim citi View Post
Welcome to my world, had problems since i had the car.....still hasnt been sorted
Well just got my car back, turned out to be the steering cloumn again thats the 3rd one in 8 months if it fails again they can have the car back.
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Old 19-08-2010   #5
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Re: Faulty Steering issues with fiat grande punto

maxed out warranty

Whats that got to do with you & how is it your fault, if anyones its Fiat or the dealer certainly not you!
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Old 06-09-2010   #6
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Re: Faulty Steering issues with fiat grande punto

can the steering rack be changed without the dealers assistance? does the unit require referancing on a computer.
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Old 08-09-2010   #7
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Re: Faulty Steering issues with fiat grande punto

Yes there's an alignment procedure than needs to be run on the Examiner Diagnostic computer.
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Old 24-03-2011   #8
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Re: Faulty Steering issues with fiat grande punto

Quote Originally Posted by seg22 View Post
can the steering rack be changed without the dealers assistance? does the unit require referancing on a computer.
I had similar problems with my power steering the steering was hard and making a grinding noise when turning. I took the car into Fiat for diagonostics (70) which confirmed I needed a new steering column. i found the part for 280 on ebay (as opposed to the 735 fiat wanted just for the part) from a company that reconditions steering columns in bristol, they use your vehicle reg to make sure its the right part. the part also comes with two year warranty. I then had fiat install the new column (108). This has fixed the problem on my grande punto the car drives like new now but most of all i got the job done for half the price that fiat qouted me (835) just by sourcing my own parts. i advice anyone with the same problem to do the same.
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Old 24-03-2011   #9
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Re: Faulty Steering issues with fiat grande punto

can I just add that 'Fiat' don't fit steering columns it's the dealerships.
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Old 26-03-2011   #10
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Re: Faulty Steering issues with fiat grande punto

Quote Originally Posted by T14086 View Post
can I just add that 'Fiat' don't fit steering columns it's the dealerships.
They do at the factory
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