yeah helz i suggested that too, they were one of the cheapest along with elephant, also have been told liverpool victoria are cheap too, but werent for me:I
rolling code,if i remember correctly means the code changes to stop code grabbers getting the code from your alarm/immob.the transponder is the thing inside your key that tells the immob' its the right key to start the car
had a look on the thatcham site http://www.thatcham.org/ and i think the problem comes from the fact our immobs seem to be delisted.AFAIK the manufacturer must pay thatchem fees every year to keep the thatcham approval,so this will be why older models lose their listing.i know this as i had a foxgaurd Cat1 alarm and as the company went bankrupt i had to fit another Cat1 for the insurance,nothing wrong with the alarm but it lost its thatcham approval as there was no one paying the fees.direct line may be following the listing a bit too closly cosidering its OE fit
To be fair, I think slagging of customer service is wrong in this instance. They are there to resolve issues with Fiat or the dealer network, and the operator should have put you in touch with a dealer service department who you could have phoned. Your insurance company is plainly incompetant as the immobiliser is a standard factory item, end of story
I've filed the same complaint twice because they 'have no record of the first complaint' after the call centre was moved (to somewhere in India I believe) and still haven't called me back to follow up the complaint as promised.