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Old 05-10-2006   #1
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Getting a Refund

Is a shop allowed to refuse a refund if you bought something
and then decided afterwards[2 days] you didnt want it.
still got recept and unopened the goods,why i ask is on the
reverse of the recept it says management refuse right to refund
and may offer credit note instead.i dont really want a credit
note.have i got a right to get cash back.the shop is Floors2 Go
and i bought 2 pks of them cups to put funiture in to potect
your laminate floor from scratches.
T-I-A Clio
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Old 05-10-2006   #2
Barney, Dennis & Larry
 
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Re: Getting a Refund

They're not very expensive really are they? you may find they'll refund your money, give it a try.
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Old 05-10-2006   #3
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Re: Getting a Refund

to be honest, no he doesnt have to give you a refund if the goods are fine and undamaged. its not the shops fault if u decide u dont want something after you have bought it. why should they refund you for something they sold to u and u want to give it back just cos u didnt want it now?

would u buy a car then take it back after a few days saying, actually, nah i dont want it? lol

Dunc
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Old 05-10-2006   #4
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Re: Getting a Refund

I'd take em back and say they were just wrong and can't use them. Lie, its the only way forward.

I have done it a couple of times with CDs by saying my mrs bought me the same one.
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Old 05-10-2006   #5
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Re: Getting a Refund

Dobby
only £14-00 they were..
anyways everyone is entitled to change their mind are they not??
Dunc
if i could of took punto back believe me i would of done,its worst
nearly new car i have had lol... horrible pile of cr*p
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Last edited by clio; 05-10-2006 at 13:29.
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Old 05-10-2006   #6
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Re: Getting a Refund

the law is simple, unless the item you bought is not as described or not fit for purpose you cant demand a refund. its up to the seller. if you ask nicely they will probably give you an exchange.
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Old 05-10-2006   #7
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Re: Getting a Refund

Depends how much they value your custom and not getting into an argument infront of other potential customers.

B&Q will almost always take back goods - even without a receipt.
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Old 05-10-2006   #8
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Re: Getting a Refund

Off now to go and see if i can get a result...
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Old 05-10-2006   #9
It's a bit noisy
 
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Re: Getting a Refund

Good luck. Different shops have different policies, some are very friendly to keep customers happy others are so cash-hungry they'll tell you where to shove your refund.

For example I bought a wireless adaptor from Currys a few weeks ago as it was cheap, got home and realised I already had one. Went back a couple of hours, adaptor still boxed and they gave me a refund without fuss.

Also GAME used to have a no-fuss 10 day return policy until people used it as a free rental service!
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Old 05-10-2006   #10
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Re: Getting a Refund

Cheers F-P
Got money back no problemo,was only worried coz the back
of the receipt had me worried..but jobs a good un :smile
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