Getting a Refund

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Getting a Refund

clio

New member
Joined
Jul 10, 2004
Messages
121
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33
Location
plymouth, United Kingdom.
Is a shop allowed to refuse a refund if you bought something
and then decided afterwards[2 days] you didnt want it.
still got recept and unopened the goods,why i ask is on the
reverse of the recept it says management refuse right to refund
and may offer credit note instead.i dont really want a credit
note.have i got a right to get cash back.the shop is Floors2 Go
and i bought 2 pks of them cups to put funiture in to potect
your laminate floor from scratches.
T-I-A Clio
 
They're not very expensive really are they? you may find they'll refund your money, give it a try.(y)
 
to be honest, no he doesnt have to give you a refund if the goods are fine and undamaged. its not the shops fault if u decide u dont want something after you have bought it. why should they refund you for something they sold to u and u want to give it back just cos u didnt want it now?

would u buy a car then take it back after a few days saying, actually, nah i dont want it? lol

Dunc
 
Dobby
only £14-00 they were..
anyways everyone is entitled to change their mind are they not??
Dunc
if i could of took punto back believe me i would of done,its worst
nearly new car i have had lol... horrible pile of cr*p
 
Last edited:
the law is simple, unless the item you bought is not as described or not fit for purpose you cant demand a refund. its up to the seller. if you ask nicely they will probably give you an exchange.
 
Good luck. Different shops have different policies, some are very friendly to keep customers happy others are so cash-hungry they'll tell you where to shove your refund.

For example I bought a wireless adaptor from Currys a few weeks ago as it was cheap, got home and realised I already had one. Went back a couple of hours, adaptor still boxed and they gave me a refund without fuss.

Also GAME used to have a no-fuss 10 day return policy until people used it as a free rental service!
 
Cheers F-P
Got money back no problemo,was only worried coz the back
of the receipt had me worried..but jobs a good un :smile
 
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