Would like to warn people of this website, I have used it a few times before to order some stuff, all was well until you hit a problem..
On 12.March Ordered some engine oil/filter/bulbs, few days later filter/bulbs arrived in small box, no sign of oil , not even marked in order sheet as dispatched, waited a few days in case it will come ,no sign of it.
-Got on a chat , It took 80 minutes to get on it,I guess they are so cheap that they only have few support people so they don't want that you contact them.. I do not have other 80-100minutes to wait in line on some chat!
-The support told that this this will be sorted and they will send me an email... Got no actual reply!
-Fired some email , no reply.
-Tried calling them, same story as chat- it's impossible to get on the phone as they don't want you to contact them!
-2 More emails, still no1 has replied.
So.. 21days later I still got no order, They don't bother even replying people, it's impossible to contact them and I can't even chargeback as I paid through card not paypal and I do not have the time or wish to involve my bank for the sake of a tub of an engine oil!
Long story short- AVOID them if you are planing to order something significant and think are going to need a support of any kind- as you will never receive it!
Order ref: 121-00000269489
On 12.March Ordered some engine oil/filter/bulbs, few days later filter/bulbs arrived in small box, no sign of oil , not even marked in order sheet as dispatched, waited a few days in case it will come ,no sign of it.
-Got on a chat , It took 80 minutes to get on it,I guess they are so cheap that they only have few support people so they don't want that you contact them.. I do not have other 80-100minutes to wait in line on some chat!
-The support told that this this will be sorted and they will send me an email... Got no actual reply!
-Fired some email , no reply.
-Tried calling them, same story as chat- it's impossible to get on the phone as they don't want you to contact them!
-2 More emails, still no1 has replied.
So.. 21days later I still got no order, They don't bother even replying people, it's impossible to contact them and I can't even chargeback as I paid through card not paypal and I do not have the time or wish to involve my bank for the sake of a tub of an engine oil!
Long story short- AVOID them if you are planing to order something significant and think are going to need a support of any kind- as you will never receive it!
Order ref: 121-00000269489
