what to do- ebayer lied saying brand new

beau · 10-11-2005

well i bought a BRAND NEW remote control for my alpine cd player and when i got it i thought all good and didnt really look at it, but i have now had a proper look at it and it has slight worn patches on the bottons, the corners are slightly worn, few scratches on the back, few on the front, surely this is not brand new?

what shall i do, cos i still want it but he lied saying its brand new, im not having much success with my alpine ebay purchases! lol

bozzy · 10-11-2005

Contact the seller and ask their opinion? If you feel it should be discounted some way then suggest it. If he has good feedback then take that into account as any prospective buyers may see you as being fussy. If he has left you feedback already the choice really is yours but if your feedback is more important to you than the condition of the remote then don't jeopardise it.

ieuuk · 10-11-2005

you can also report it to ebay who wont do anything about it at the moment untill some more people complain about that seller but if they get too many complaints about him then they'll act

Liam · 10-11-2005

Post up the link to the auction Beau.

Liam

beau · 10-11-2005

here-

http://cgi.ebay.co.uk/ws/eBayISAPI.d...MEWN%3AIT&rd=1

ieuuk · 10-11-2005

definatly says new all over it

Liam · 11-11-2005

I would contact the seller and ask for a refund, you wouldn't have known but I can see from that picture that is looks worn but I have a relatively new one to compare it too.

He has mis-sold the item, time for a refund or sutiable discount i.e. 50%.

Liam

chaos · 11-11-2005

Be polite though. Don't barge in and say 'I want a refund', be polite and say you think you are entitled to a refund/discount and see what they say.

JonnyBoy · 11-11-2005

If you paid via paypal, just complain to them or ebay, they might give you a refund straight away... they did that for me but I never got told to send back the item (a laptop!!) and never got any bad feedback either

dave · 11-11-2005

http://pages.ebay.co.uk/help/attrhelp/contextual/1.html

Stu DemonD · 11-11-2005

I see the seller has already left you positive feedback - a good start for further negotiations

sumplug · 11-11-2005

how much is a new one retail? compare what yours cost against it.if a bargain,forget about it.if not,talk to him/her.

Stu DemonD · 11-11-2005

Quick flick around Google, and about £21 new

http://www.uk-caraudio.co.uk/product...ID=2340&cID=83

sumplug · 11-11-2005

Originally Posted by Stuart DemonD

Quick flick around Google, and about £21 new

http://www.uk-caraudio.co.uk/product...ID=2340&cID=83

i would want a tenner back then

Just Rich · 11-11-2005

yea id do that, im pretty sure its an offence to inform buyers taht something is brand new, or real, and then sell u an item that doesn't live up to the standards that were described...

10-11-2005	#1
beau Get Your Own Title Join Date: Nov 2004 Location: southend on sea, essex Posts: 11,187 Thanks: 123 Trader Rating: 16	what to do- ebayer lied saying brand new well i bought a BRAND NEW remote control for my alpine cd player and when i got it i thought all good and didnt really look at it, but i have now had a proper look at it and it has slight worn patches on the bottons, the corners are slightly worn, few scratches on the back, few on the front, surely this is not brand new? what shall i do, cos i still want it but he lied saying its brand new, im not having much success with my alpine ebay purchases! lol __________________ Maserati 3200 GT Coupe
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10-11-2005	#4
Liam hi friends :waves: Join Date: Mar 2003 Location: Scotland Posts: 7,760 Thanks: 16 Trader Rating: 0	Re: what to do- ebayer lied saying brand new Post up the link to the auction Beau. Liam __________________ Yes it's really me! 97 Cinq Sporting-RIP 09/10/06 BYE OLD FRIEND
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10-11-2005	#5
beau Get Your Own Title Join Date: Nov 2004 Location: southend on sea, essex Posts: 11,187 Thanks: 123 Trader Rating: 16	Re: what to do- ebayer lied saying brand new here- http://cgi.ebay.co.uk/ws/eBayISAPI.d...MEWN%3AIT&rd=1 __________________ Maserati 3200 GT Coupe
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11-11-2005	#7
Liam hi friends :waves: Join Date: Mar 2003 Location: Scotland Posts: 7,760 Thanks: 16 Trader Rating: 0	Re: what to do- ebayer lied saying brand new I would contact the seller and ask for a refund, you wouldn't have known but I can see from that picture that is looks worn but I have a relatively new one to compare it too. He has mis-sold the item, time for a refund or sutiable discount i.e. 50%. Liam __________________ Yes it's really me! 97 Cinq Sporting-RIP 09/10/06 BYE OLD FRIEND
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11-11-2005	#8
chaos Ah. Not good... Join Date: Jan 2005 Posts: 6,400 Thanks: 50 Trader Rating: 3	Re: what to do- ebayer lied saying brand new Be polite though. Don't barge in and say 'I want a refund', be polite and say you think you are entitled to a refund/discount and see what they say. __________________ Chaos - Life wouldn't be the same without it. Cinq parts clearout!
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11-11-2005	#9
JonnyBoy Fat pigeon... APPLE! Join Date: May 2003 Location: Doncaster, United Kingdom Posts: 2,007 Thanks: 5 Trader Rating: 1	Re: what to do- ebayer lied saying brand new If you paid via paypal, just complain to them or ebay, they might give you a refund straight away... they did that for me but I never got told to send back the item (a laptop!!) and never got any bad feedback either __________________ Past: '91 Uno 45 Formula; '94 Punto 55SX; '58 Bravo 1.9 Multijet (150BHP) Dynamic, with extra toys Present: Several, but nowt Italian...
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11-11-2005	#10
dave Get Your Own Title Join Date: Aug 2003 Location: Essex/Suffolk border Posts: 82,449 Thanks: 1458 Trader Rating: 10	Re: what to do- ebayer lied saying brand new http://pages.ebay.co.uk/help/attrhelp/contextual/1.html __________________ www.organdonation.nhs.uk
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11-11-2005	#11
Stu DemonD Super LOL! Join Date: Sep 2003 Posts: 23,471 Thanks: 426 Trader Rating: 1	Re: what to do- ebayer lied saying brand new I see the seller has already left you positive feedback - a good start for further negotiations __________________ See you next Tuesday
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11-11-2005	#15
Just Rich Get Your Own Title Join Date: Nov 2005 Location: near Stafford Posts: 55 Thanks: 0 Trader Rating: 0	Re: what to do- ebayer lied saying brand new yea id do that, im pretty sure its an offence to inform buyers taht something is brand new, or real, and then sell u an item that doesn't live up to the standards that were described... __________________ [CENTER]-The New Era-[/CENTER]
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