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Old 10-11-2005   #1
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what to do- ebayer lied saying brand new

well i bought a BRAND NEW remote control for my alpine cd player and when i got it i thought all good and didnt really look at it, but i have now had a proper look at it and it has slight worn patches on the bottons, the corners are slightly worn, few scratches on the back, few on the front, surely this is not brand new? what shall i do, cos i still want it but he lied saying its brand new, im not having much success with my alpine ebay purchases! lol
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Old 10-11-2005   #2
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Re: what to do- ebayer lied saying brand new

Contact the seller and ask their opinion? If you feel it should be discounted some way then suggest it. If he has good feedback then take that into account as any prospective buyers may see you as being fussy. If he has left you feedback already the choice really is yours but if your feedback is more important to you than the condition of the remote then don't jeopardise it.
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Old 10-11-2005   #3
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Re: what to do- ebayer lied saying brand new

you can also report it to ebay who wont do anything about it at the moment untill some more people complain about that seller but if they get too many complaints about him then they'll act
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Old 10-11-2005   #4
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Re: what to do- ebayer lied saying brand new

Post up the link to the auction Beau.

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Old 10-11-2005   #5
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Re: what to do- ebayer lied saying brand new

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Old 10-11-2005   #6
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Re: what to do- ebayer lied saying brand new

definatly says new all over it
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Old 11-11-2005   #7
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Re: what to do- ebayer lied saying brand new

I would contact the seller and ask for a refund, you wouldn't have known but I can see from that picture that is looks worn but I have a relatively new one to compare it too.

He has mis-sold the item, time for a refund or sutiable discount i.e. 50%.

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Old 11-11-2005   #8
Ah. Not good...
 
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Re: what to do- ebayer lied saying brand new

Be polite though. Don't barge in and say 'I want a refund', be polite and say you think you are entitled to a refund/discount and see what they say.
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Old 11-11-2005   #9
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Re: what to do- ebayer lied saying brand new

If you paid via paypal, just complain to them or ebay, they might give you a refund straight away... they did that for me but I never got told to send back the item (a laptop!!) and never got any bad feedback either
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Old 11-11-2005   #10
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Old 11-11-2005   #11
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Re: what to do- ebayer lied saying brand new

I see the seller has already left you positive feedback - a good start for further negotiations
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Old 11-11-2005   #12
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Re: what to do- ebayer lied saying brand new

how much is a new one retail? compare what yours cost against it.if a bargain,forget about it.if not,talk to him/her.
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Old 11-11-2005   #13
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Re: what to do- ebayer lied saying brand new

Quick flick around Google, and about £21 new

http://www.uk-caraudio.co.uk/product...ID=2340&cID=83
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Old 11-11-2005   #14
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Re: what to do- ebayer lied saying brand new

Quote Originally Posted by Stuart DemonD
Quick flick around Google, and about 21 new

http://www.uk-caraudio.co.uk/product...ID=2340&cID=83
i would want a tenner back then
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Old 11-11-2005   #15
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Re: what to do- ebayer lied saying brand new

yea id do that, im pretty sure its an offence to inform buyers taht something is brand new, or real, and then sell u an item that doesn't live up to the standards that were described...
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