Don't get on.
here's the story..
few month ago been away in the tourer, realised i didn't have enough diesel in the car so i put some in on my santander card because i thought i had money in and it was worth a try, remember that 2 months prior to this the bloke in branch told me if i didn't have the funds to cover it, it would just reject the card, sale went through ok.
turns out i didn't have the money in and i got charged £25, i called the telephone banking people and explained, they said they'd cancel the charge as it was their fault for wrongly saying the card would get charged, still got charged so a heap of daft charges had mounted up which i didnt notice at the time as i don't use my bank that much. went into the branch last month, got told if i make up the money so it's £0.00 or greater he'll cancel the charge that was due to come out and it'll all be fine, my card sat on the microwave all month not being used...
got a letter the other day saying i'm getting charged another £25, i can't understand why even after speaking to them (mainly due to me being suuupperr angry) if i don't put it in by the 9th i'll get charged that and another £25 and the saga will begin.
i'd love to just pay in the £25 so nothing else comes out and open a small claims court thing online, i've never done anything like this before so i'd love some advice/help, mainly if it's actually worth it.
my auntie's an accountant but she lives quite a way from me and is always busy so i probably wont be able to get hold of her by the 9th
cheers for reading!!
here's the story..
few month ago been away in the tourer, realised i didn't have enough diesel in the car so i put some in on my santander card because i thought i had money in and it was worth a try, remember that 2 months prior to this the bloke in branch told me if i didn't have the funds to cover it, it would just reject the card, sale went through ok.
turns out i didn't have the money in and i got charged £25, i called the telephone banking people and explained, they said they'd cancel the charge as it was their fault for wrongly saying the card would get charged, still got charged so a heap of daft charges had mounted up which i didnt notice at the time as i don't use my bank that much. went into the branch last month, got told if i make up the money so it's £0.00 or greater he'll cancel the charge that was due to come out and it'll all be fine, my card sat on the microwave all month not being used...
got a letter the other day saying i'm getting charged another £25, i can't understand why even after speaking to them (mainly due to me being suuupperr angry) if i don't put it in by the 9th i'll get charged that and another £25 and the saga will begin.
i'd love to just pay in the £25 so nothing else comes out and open a small claims court thing online, i've never done anything like this before so i'd love some advice/help, mainly if it's actually worth it.
my auntie's an accountant but she lives quite a way from me and is always busy so i probably wont be able to get hold of her by the 9th
cheers for reading!!