Courtesy Car

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Courtesy Car

Joined
Sep 7, 2009
Messages
39
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11
Location
Fenland
Our 500's going back in again (Blue&Me packed up again), and I've told the dealership to keep it until they fix the problem (rather than say they've fixed it for it to happen again 2 weeks later).

I asked if I could have a courtesy car as I live a fair distance, plus need a car for work. Was advised it costs £12ish per day for the insurance.

Is this correct? Just wondered if I could challenge this or if it's common and justifiable.

Ta muchly.
 
Our 500's going back in again (Blue&Me packed up again), and I've told the dealership to keep it until they fix the problem (rather than say they've fixed it for it to happen again 2 weeks later).

I asked if I could have a courtesy car as I live a fair distance, plus need a car for work. Was advised it costs £12ish per day for the insurance.

Is this correct? Just wondered if I could challenge this or if it's common and justifiable.

Ta muchly.

Sounds reasonable. As its you insisting they keep it til its fixed, and the fault is hardly making the car un-drivable. It is a P.I.T.A. when a new car plays up, not a phone linking issue is it? Could you ring your insurer & check if they already cover you for a loan car? Not really a hire car so they might... worth a call at least?
 
Watch out for the major excess on their policy.

But the charge seems fair enough; my garage doesn't tend to charge me, but I have a track record with them.
 
Yes that's fair. I rang my insurance company when I last had a loan car and they insured me on it though for no extra charge so it's worth asking for the reg of the car you're going to be loaned (they should know the day before) and calling and checking. My dealership charge £10 a day to go on their insurance.
 
The Abarth dealership i went to told me to arrange the insurance myself, so i rang my insurer and told them to add a temporary vehicle to the policy, they charge you in week intervals, but even for a brand new 155 BHP Alfa MitO for a 22 year old, it only cost around £25 a week (gets cheaper the longer you insure it for)

Could add it for 2 weeks or even a month just to be on the safe side!?
 
Cheers everyone, that clears that up. I'll get in touch with my insurer and see if they can provide a quote.

You're right, the car's not undrivable so I can see why the dealership is offering this now. Like you say, a PITA, as I have to take a day off work everytime I go over, and it's approx 50 miles.

As for the Blue&Me problem, it keeps refusing to work, won't recognise phone (compatible phone), ipod or voice recognition. Had a new mic but this only helped for a week before it started playing up again.

Dealership states it already has the latest software to.
 
Avoid dealer arranged insurance like the plague! It's just taken me several months to get my deposit back from them after someone reversed into me.

If you are going to use the dealer arranged insurance though, ensure that you pin them down on the repair time. As you are paying for the loan car, should they start messing about with the repair, it could cost quite a bit if they need your car for any length of time. At least if they want to keep it for longer, maybe because of a part being out of stock, you have something to throw back at them.

Had this experience myself. Steering unit needed replacing. They said they had the part in stock and would do it that day - it was the wrong part and they needed two further days to get the new one. The new one arrived and it was still wrong! So they had to order from Italy and ended up having my car for 2 weeks - the whole time I had their courtesy car ;)
 
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