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Old 07-04-2010   #1
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Courtesy Car

Our 500's going back in again (Blue&Me packed up again), and I've told the dealership to keep it until they fix the problem (rather than say they've fixed it for it to happen again 2 weeks later).

I asked if I could have a courtesy car as I live a fair distance, plus need a car for work. Was advised it costs 12ish per day for the insurance.

Is this correct? Just wondered if I could challenge this or if it's common and justifiable.

Ta muchly.
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Old 07-04-2010   #2
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Re: Courtesy Car

Quote Originally Posted by MaxedOutMan View Post
Our 500's going back in again (Blue&Me packed up again), and I've told the dealership to keep it until they fix the problem (rather than say they've fixed it for it to happen again 2 weeks later).

I asked if I could have a courtesy car as I live a fair distance, plus need a car for work. Was advised it costs 12ish per day for the insurance.

Is this correct? Just wondered if I could challenge this or if it's common and justifiable.

Ta muchly.
Sounds reasonable. As its you insisting they keep it til its fixed, and the fault is hardly making the car un-drivable. It is a P.I.T.A. when a new car plays up, not a phone linking issue is it? Could you ring your insurer & check if they already cover you for a loan car? Not really a hire car so they might... worth a call at least?
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Old 07-04-2010   #3
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Re: Courtesy Car

My garage offers either a 10 pound surcharge to go on their insurance or you can arrange your own when you get their its up to you.
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Old 07-04-2010   #4
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Re: Courtesy Car

Watch out for the major excess on their policy.

But the charge seems fair enough; my garage doesn't tend to charge me, but I have a track record with them.
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Old 07-04-2010   #5
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Re: Courtesy Car

Yes that's fair. I rang my insurance company when I last had a loan car and they insured me on it though for no extra charge so it's worth asking for the reg of the car you're going to be loaned (they should know the day before) and calling and checking. My dealership charge 10 a day to go on their insurance.
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Old 07-04-2010   #6
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Re: Courtesy Car

The Abarth dealership i went to told me to arrange the insurance myself, so i rang my insurer and told them to add a temporary vehicle to the policy, they charge you in week intervals, but even for a brand new 155 BHP Alfa MitO for a 22 year old, it only cost around 25 a week (gets cheaper the longer you insure it for)

Could add it for 2 weeks or even a month just to be on the safe side!?
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Old 07-04-2010   #7
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Re: Courtesy Car

why not install the latest software yourself from the fiat website and save yourself the journey.
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Old 07-04-2010   #8
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Re: Courtesy Car

Cheers everyone, that clears that up. I'll get in touch with my insurer and see if they can provide a quote.

You're right, the car's not undrivable so I can see why the dealership is offering this now. Like you say, a PITA, as I have to take a day off work everytime I go over, and it's approx 50 miles.

As for the Blue&Me problem, it keeps refusing to work, won't recognise phone (compatible phone), ipod or voice recognition. Had a new mic but this only helped for a week before it started playing up again.

Dealership states it already has the latest software to.
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Old 07-04-2010   #9
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Re: Courtesy Car

disconnect battery for 60 seconds
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Old 07-04-2010   #10
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Re: Courtesy Car

If I've been to a main dealer they've asked me to add it onto my insurance and I've been able to do it a week at a time on a rolling basis.
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Old 07-04-2010   #11
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Re: Courtesy Car

Quote Originally Posted by T14086 View Post
disconnect battery for 60 seconds
Yeah, that's all the dealer's going to do.
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Old 07-04-2010   #12
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Re: Courtesy Car

to be fair the dealer can re-install the files but in effect its similar to disconnecting the battery (reset)
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Old 07-04-2010   #13
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Re: Courtesy Car

Avoid dealer arranged insurance like the plague! It's just taken me several months to get my deposit back from them after someone reversed into me.

If you are going to use the dealer arranged insurance though, ensure that you pin them down on the repair time. As you are paying for the loan car, should they start messing about with the repair, it could cost quite a bit if they need your car for any length of time. At least if they want to keep it for longer, maybe because of a part being out of stock, you have something to throw back at them.

Had this experience myself. Steering unit needed replacing. They said they had the part in stock and would do it that day - it was the wrong part and they needed two further days to get the new one. The new one arrived and it was still wrong! So they had to order from Italy and ended up having my car for 2 weeks - the whole time I had their courtesy car
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Old 07-04-2010   #14
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Re: Courtesy Car

Quote Originally Posted by Stu DemonD View Post
Watch out for the major excess on their policy.

But the charge seems fair enough; my garage doesn't tend to charge me, but I have a track record with them.


My local Fiat deaer, pay nothing a day and its a 2.5k excess Pay 10+vat and its only about 250.
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