Well you know all my problems with asda, beef ravioli without ravioli, lack of stock, jaffa cake price increases.....
Today I received an apology an a £5 gift card - the ravioli was only 30p or something!
I sent a huge email saying how **** they were for saying "we will refund you on your ravioli" and didn't do for 4 weeks, how they rolled back and then forward nearly doubling the price, how their shop in Longsight manchester is awful....for anybody that can be bothered to put up with my rambling:
So the joke is still on me, they still sell that awful ****ty chilli, jaffa cakes stay overpriced and Longsight is probably still **** (will know this weekend)
Ah well, Asda can't say I didn't try!
Today I received an apology an a £5 gift card - the ravioli was only 30p or something!
I sent a huge email saying how **** they were for saying "we will refund you on your ravioli" and didn't do for 4 weeks, how they rolled back and then forward nearly doubling the price, how their shop in Longsight manchester is awful....for anybody that can be bothered to put up with my rambling:
I think they ignored that though and just want me to shut up hence the fiver, the letter only talks about the ravioli.I am amazed that I never received the refund, how let down do I feel by
asda? Extremely. I paid for an item which wasn't as stated hence I should
have received a refund which was promised and never delivered. On top of
this my previous email was ignored when I brought it to your attention!
To add to this I just decided I would have as a late Christmas eve snack a
93p frozen ready meal of Chilli and Potato wedges. I had previously had a
£1.36 or so version with cheese but my parents bought me the wrong one. What
I then had was one of the worst ready meals in my life. Is there a beef
shortage at Asda? Firstly my tin of ravioli missed pasta and beef and just
had the sauce, now this ready meal had more sauce than everything else put
together. It was like eating a disgusting soup. The beef was barely noticed
and I counted 2 beans before I had to put the thing away from me as the soup
style sauce was simply disgusting without anything else. What rubbed salt
(and iodine) into the wound was that the picture on the front looked
gorgeous and mouth-watering yet didn't look like the same type of food,
nevermind in the same league.
I had really enjoyed the previous one and I know it's different but this was
awful, seriously revolting, how can that sort of thing pass quality testing?
Does quality testing even exist at asda?
I am seriously considering using tesco online shopping in the future, maybe
my fairly low monthly spend at asda means nothing right now but in the
future and long term mistakes like this will not only cost my custom but
others.
Whilst I am ranting, the Manchester Longsight Asda is one of the worst shops
I have ever visited. It's unbelievable! I go wanting say 40 items, how many
of those items can I get as I want? maybe 32-33 on average with 7 items sold
out. Examples of this has been:
Cheap smart price OJ - often sold out forcing me to buy more expensive OJ,
suits you I guess, not me.
Chargrilled chicken Pizza - often out of stock
Ready meal; Sunday dinner style chicken dinner - not been in stock for 3
weeks or so on Sunday forcing me to buy more expensive (but also infinitely
better!) Birdseye Sunday dinner. This is probably a godsend actually, I
realised that I didn't have to eat rubbish if I wanted a Sunday dinner being
a student.
Bananas - yes, bananas are often out of stock, when I question why I am told
"it's Sunday"
Steam fresh asda vegetables - out of stock every other week
Coca Cola - Yes, in 10 weeks you have been out of stock on a Sunday at least
3 occasions!
These are not just one offs, they are items often out of stock and just off
the top of my head. Doesn't your EPOS system work?
I actually sometimes go around the shop laughing to myself sometimes but the
joke is on me most of the time. I used to be impressed with Asda when I went
whilst living in Nottingham (either West Bridgeford or Hyson Green) but the
Longsight store is truly appalling in my opinion.
I hope this is read but I guess nothing will come of it. However, I DO
expect my refund for my tin of ravioli to be forthcoming very soon, it may
only be pennies but it is the principle and it has been something like 6
weeks.
Regards
Paul
So the joke is still on me, they still sell that awful ****ty chilli, jaffa cakes stay overpriced and Longsight is probably still **** (will know this weekend)
Ah well, Asda can't say I didn't try!