Fl Autos - Parts

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Fl Autos - Parts

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Italian toy

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Hi i have found a company that has a lot of good parts - they are tested and they send them out by courier - give them a go for your next bit - they have been breaking fiat and lancia cars for about 10 years - ask for Glen - on 01778 440000 :)
 
I ordered a 1.4 12v Bottom end from FL Auto's on the 8-04-2009 9:30am

FL Autos took my money on the 9-04-2009.

8 Days later 17-04-2009 First delivery arrives. It is the wrong part a 1.6. They had my order in writing no excuse to get it wrong.

24-04-2009 7 days later The second block arrives. It is damaged. 3 bolt holes that take one engine mount are smashed off.

I was promised another replacement by the following monday or tuesday. It did not arrived, as promised.

1-05-2009 a total of 22 days later and still no block.
Phoned him today and he says it will definatly be here.

You can imagine how many times ive spoken to Glen each time he promised to phone me back. Not once has he kept his word and phoned me back.
 
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I tried them when I first got a cinq. I needed a clutch cable. Easiest part to get right, every Fiat specialist in the UK should have 10 in stock. They had none but got me one for the following weekend. And guess what, it was the wrong one. I have not used them since (about 3 years ago).
 
Brakeryard asked for feedback they have a ebay style system.

So Negative ofcourse, yet to be published. Negative must have to be approved
My Negative Feedback said:
This was the worst buying experience of my life!

Glenn is thick slow and moronic. Don’t bother with this steaming turd of an organisation. Total of 33days and I never got the correct part.

I ordered a 1.4 12v Bottom end from FL Auto's on the 8-04-2009 9:30am
FL Autos took my money on the 9-04-2009 (debit)
8 Days later 17-04-2009 First delivery arrives. It is the wrong part a 1.6. They had my order in writing no excuse to get it wrong.
24-04-2009 7 days later The second block arrives. It is damaged. 3 bolt holes that take one engine mount are smashed off.
I was promised another replacement by the following Monday or Tuesday. It did not arrived, as promised.
1-05-2009 a total of 22 days later and still no block.
12-05-2009 33 days later. I was told a engine would defiantly arrive today and nothing. Finally couldn’t take it anymore and cancelled my order, asked for a full refund Glenn agreed.
16-05-2009 37 days later and still no refund!

Glenn filled me with one blag after another. Promised to phone me back so many times and only did once after id demanded he actually phone me back for a change.
 
:ROFLMAO: they're hardly going to approve of that, love the second bit. You have every right in your mind to say that though!
No they have not approved it, they wont either because scrap yards pay breaker yard for the service.

He still hasnt given me a refund yet! Ill have to drive down and talk with him when my cars fixed.
 
did you get an apology for their lack of communication, business skills, people skills etc?

They sound like an utter joke.
lol nope, nothing. I felt lucky to get a refund the way things where going. If it was my business id have done something to say sorry, sent something in the post or offered a choice of free part for my car.
 
Phew, lucky I seen this today. I was 5 minutes away form buying an engien from these guys. What website did you leave feedback on? If it was http://www.breakeryard.com, they have not published your feedback
It was brakeryard where i submitted the feedback but it was not published. Id guess it was not published because scrap yards pay breakeryard for the leads, and you wouldnt want to upset your customers.

I also phoned breakeryard and told them about my experience. I suggested if this scrap yard has had a few complaints they should stop business with them.
 
I just used FL Autos to source a camshaft housing for my Fiat Barchetta and they delivered it within 24 hours in great condition. I would 100% recommend them as I have had a very positive experience!

They were at least £60 cheaper than anywhere else including other 'specialists'.

Adam.
 
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