proof of no claims

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proof of no claims

my huby had insurance with another company then changed to the aa he sent in his proof of no claims and when he asked for it back they told him that its there policy to shred them he didnt have the full yrs ins with the aa due to getting a motorbike and they havnt sent any proof that he has any no claims back,so when he gets another car he has no proof of no claims all he got was a letter saying that he had ended his policy with them and said nout about no claims hes going mad at them now to give him a letter saying that he still has no claims for a car,shocking that they can shred somit thats not theirs
 
I renewed earlier this week and have had some forms sent to confirm the insurance and to prove no claims. Proof of no claims was sent to an old address (and thusly redirected) so I have to fill in my old insurer's details on the form and I guess my new insurer ring the old one to check.
 
haven't been asked in years to provide proof. A couple of years ago i asked my new insurer if they wanted me to send in proof (hill house hammond i think)and they said no as calls were recorded.if i misled them and i claimed on the insurance they would not pay out if it was found that i lied.
 
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