Long story short they took a deposit off me back in August for £50 as I didn't have the money in to pay the rest so I had 3 days to sort it, which of course i did.
Few weeks pass and I get a letter saying I owe them that extra money, ring the. Up and I'm told it was paid and I'm fine, I get another letter, call them and it's the same story.
I've been away for a couple of weeks, got a letter saying its been cancelled, letter was dated 24/11 and it said my insurance was cancelled 12/11! They'd cancelled it without telling me and sent me a letter almost 2 weeks later.
Done some digging and it turns out the payment did go out but went back into my account, I hadn't realised as it was close to when my wage when in.
Anyway, I don't have Internet banking so upon getting the letter I rang them up straight away both times to be told its a system error and to ignore it as I'm all up to date, next thing I know they've cancelled my insurance, waited 2 weeks and sent me a letter.
What would you do? I'm really annoyed as I know if I'd have gotten pulled I'd have been stuck with points a fine and recovery and impound fees. Insurance companies would be the first to throw the book at us if we messed up!
Still though, I got nearly 6 months insurance for £50 :lol:
Few weeks pass and I get a letter saying I owe them that extra money, ring the. Up and I'm told it was paid and I'm fine, I get another letter, call them and it's the same story.
I've been away for a couple of weeks, got a letter saying its been cancelled, letter was dated 24/11 and it said my insurance was cancelled 12/11! They'd cancelled it without telling me and sent me a letter almost 2 weeks later.
Done some digging and it turns out the payment did go out but went back into my account, I hadn't realised as it was close to when my wage when in.
Anyway, I don't have Internet banking so upon getting the letter I rang them up straight away both times to be told its a system error and to ignore it as I'm all up to date, next thing I know they've cancelled my insurance, waited 2 weeks and sent me a letter.
What would you do? I'm really annoyed as I know if I'd have gotten pulled I'd have been stuck with points a fine and recovery and impound fees. Insurance companies would be the first to throw the book at us if we messed up!
Still though, I got nearly 6 months insurance for £50 :lol: