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Old 12-02-2007   #31
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Re: First to second gear

Here you are again!
I think I've found some of the other probs you mentioned in your reply to my Newbie post. Took a demo (1.4 petrol dualogic) for a test drive yesterday which shuddered from standstill - no matter how slowly or quickly we tried to take off to avoid it. Dealer suggested it was because of the tyres on the wet, but was definitely "inside" the car! Would really like to find out the real answer too.
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Old 12-02-2007   #32
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Re: First to second gear

Quote Originally Posted by carokate View Post
Dealer suggested it was because of the tyres on the wet, but was definitely "inside" the car! Would really like to find out the real answer too.
I completely disagree - definitely gearbox-related! BTW which dealer was this?

Quote Originally Posted by carokate View Post

Would really like to find out the real answer too.
Me too.. in fact last night I sent emails to all the Fiat dealers in NSW asking for their assistance. Here's what I wrote:

Hi there,

I'm currently driving a four month old Fiat (Grande) Punto with Dualogic
transmission, built in July 06, and I have the following problem.
Whenever I move off from standstill in first gear to second gear (either
auto or manual mode), the gearbox judders/jerks quite violently for a
second or so. This usually happens when I have not driven the car for
about a week, and the problem goes away after about 15 - 20 minutes of
driving.

The dealer which I bought the car from has recalibrated the
transmission, but this didn't help. I've been told by the dealer that
Fiat is currently working on a software update which is suppose to
resolve this problem. To date I have not heard back from either of them
and hence I'm currently looking for another source of help. In addition
I've been told by other Fiat drivers (from Europe) there are several
possible explanations for this:

* Either the clutch plates have been worn and needs replacing, or
* There is an oil contamination on the clutch plates, or
* The transmission oil hasn't been warmed up for the initial period
of driving.

So I'm just wondering if you guys are aware of this problem, which
appears to be a common fault across all Fiat models.

I can be contacted on xxxx xxx xxx if you would like to discuss any of
the above in detail.

Thanks for your time & Best regards,
Kevin

And they replied:

Hello Kevin,

Thank you for you email. To date we have not seen the issue that you have
mentioned in a Fiat Punto. All three possible explanations you have put
forward are feasible. The clutch adjustment may need to be reset in addition
to the recalibration. This will require specialized tooling. I suggest you
contact your nearest dealer again if your concerns with the vehicle are
still present. The dealer will be able to seek technical assistance from
Fiat Australia if necessary. If you prefer, we can arrange a booking for the
assessment of this issue at our service centre here in Campbelltown.

Many Kind Regards,

Phil


Let's hope more will respond and that at least one of them could solve the problem!
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Old 12-02-2007   #33
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Re: First to second gear

You know something rings a bell here......something about putting a 1/8th part drill into provided hole & adjusting something but cant remember what (gear switches?)
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Old 12-02-2007   #34
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Re: First to second gear

Quote Originally Posted by T14086 View Post
You know something rings a bell here......something about putting a 1/8th part drill into provided hole & adjusting something but cant remember what (gear switches?)
Come on dude! Think think think!
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Old 12-02-2007   #35
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Re: First to second gear

Cant........the more I try the more it hurts!
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Old 13-02-2007   #36
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Re: First to second gear

Well here's an update - got a call this morning from a dealer (the one that exchanged emails with me) advising that an update was released in mid January and should resolve this juddering problem. Next week when I have some time I'll book the car in and hopefully have it fixed. Even though this dealer is quite far from where I live I won't mind the trip as I've always been stuck with city driving. I guess my question is, if it was released last month, why didn't my local dealer notify me? Either they're not aware of it, or they just chose to ignore me. Either way, the less I have to visit them, the better.

I don't want to get too excited just yet (in case it doesn't work), but I'm happy to know there is now a potential fix and that there are dealers out there who are willing to help out
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Old 13-02-2007   #37
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Re: First to second gear

LuvDuvs, i think you got the right car, but from the wrong dealer mate.
I'd do the drive and work with another dealer.

yet again an instance of the dealer network letting down the brand!
as i mentioned in the PM there was a thing with mk2.5 clutch judder but that was a manual 'box not D/L. hope that isnt opening another can of worms!
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Old 13-02-2007   #38
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Re: First to second gear

Here's another update: just got a call from another dealer in response to my email. He said he's never heard of the problem, nor is there an update from Fiat (he called them up a few days ago regarding something else). So I'm confused now - who's right? Regardless I think its still worth going to dealer [1] to see if they can help.

What does everyone think? Think its worthwhile mentioning this to dealer [1], or should I just keep quiet about it?
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Old 13-02-2007   #39
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Re: First to second gear

I've contacted quite a few dealers in my quest to decide about the purchase. The "shudder" on Sunday was at Penrith, so call them.
(dealer in the car at the time!) There's a guy at Crows Nest who's been really helpful via email so I'd say he's a good one to contact too. Let me know how you go.
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Old 13-02-2007   #40
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Re: First to second gear

I think I know exactly what dealer you are talking about Kevin, it's actually quite good to know the dealer that is closest to me is helpful. I'm from the Campbelltown area

Glad you got a response
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Old 13-02-2007   #41
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Re: First to second gear

Quote Originally Posted by fiatdownunder View Post
LuvDuvs, i think you got the right car, but from the wrong dealer mate.
I did

Quote Originally Posted by carokate View Post
I've contacted quite a few dealers in my quest to decide about the purchase. The "shudder" on Sunday was at Penrith, so call them.
(dealer in the car at the time!) There's a guy at Crows Nest who's been really helpful via email so I'd say he's a good one to contact too. Let me know how you go.
Yep I've emailed them a few nights ago; practically everyone at http://www.fiatcars.com.au/default.a...rt=asc&limit=0 with an email address

Quote Originally Posted by Turbodiesel View Post
I think I know exactly what dealer you are talking about Kevin, it's actually quite good to know the dealer that is closest to me is helpful. I'm from the Campbelltown area

Glad you got a response
Let's hope they won't disappoint me.. I'm from the eastern suburbs so its a bit of a drive, but as I implied if they can impress me then I won't mind the distance
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Old 15-02-2007   #42
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Re: First to second gear

Ok - Here's the latest. I got a message to say that my car was ready so I went to pick it up last Saturday - 2 weeks without a car, high hopes for the new clutch - Wrong!!! I found out that no new clutch had been fitted just the same stuff that had been done before ( recalibrated the gear box, clutch relearn ) . Not Happy !! Phoned back on Monday to speak to the guy who told me I needed a new clutch - he's away on holiday ! What I don't understand is that how can you go from needing a new clutch ( his exact words when I first questioned him about this were " well that's what's causing the juddering ) to not needing one ?

Got hold of the salesman who sold me the car, had a long chat with him and he got the head honcho technician to call me. Unfortunately I have absolutely nothing new to report. He told me that in all his years he has never come across this and that it is not a known defect on dualogics. I told him that maybe he should check this again and he said he would. So I'm back to " if it happens again bring it in " Well I've had the car 12 weeks and it's been "in" for 3 of them. To give him his dues he was very polite and understanding but as usual they want you to replicate the problem when you bring it in which never happens. Not a lot more I can do - it's driving fine at the moment so we'll see........

Oh - he had never heard of the software update . Keep us posted with this because if it's a known defect there should be a recall !
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Old 15-02-2007   #43
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Re: First to second gear

Quote Originally Posted by skyflyer View Post
Oh - he had never heard of the software update . Keep us posted with this because if it's a known defect there should be a recall !
Not always!
there must be the majority for a recall to be put into place. if it is only a few (which is what it seems to be in this case) they will not put out a recall at all. All that will happen is that when any dualogic comes in for service they will plug it in to see what updates are due and do the relevant ones.
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Old 15-02-2007   #44
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Re: First to second gear

Quote Originally Posted by skyflyer View Post
if it's a known defect there should be a recall !
And what would this recall consist off
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Old 15-02-2007   #45
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Re: First to second gear

This juddery clutch take-up syndrome is common in Doblos.
There are various explanations, but no apparent foolproof solution.
Dualogic is really only a manual with computer activation, so I wonder if all this isn't down to some mechanical glitch similar to the Doblo (and other Fiats?) and nothing to do with software glitches at all.

What might it be about Fiat clutches that precludes a guaranteed soft take-up?
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