Hi All,
Just thought I would take this opportunity to address a few of the issues raised here by dholmes2407.
1. We certainly dont obtain our maps by email from a 3rd party, where the user gets this from is beyond me. Its quite the opposite infact, we delelop tuned software for over 36 tuners accross the UK and Europe, for us to buy 'maps' from anyone else would be like Mr Heinz going to Tesco to buy his beans.
2. The email posted by dholmes2407 is edited in a way that users cannot get the entire picture, below is the full email without any editing:
Hi Dan,
It is clear that your colleague that brought the car down didnt explain our findings to you correctly. The horsepower figure is directly related to the torque, the torque figure is used to calculate the BHP figure so we cant add one without the other. On the day your car was producing a great torque figure but it was dropping off higher in the RPM range, this was corrected in the map and it improved the performance of the vehicle greatly.
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Your ECU is an EDC16 series which has a feature called adaptation. This is used by the ECU as a type of self learning feature, it uses data collected by the ECU and over time this improves both economy and performance. In some ECU's we will disable adaptation so that the map it is left with will never alter, on your type of ECU we leave it on, which gives a much nicer and more drivable car over time.
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During a stage 2 map we would usually remove the car from the dyno and test drive it on the road for 10-20 mins so that we can allow the adaptation to collect data and then reinstall the car onto the dyno and retest it for max power figures, but with the car arriving with us over 1 hour late we didnt have time to do this as another customer was waiting. I explained to your colleague that you would need to return the car to us for final power testing and also wrote this at the bottom of your reciept.
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We need to allow a percentage of around 8-10% for adaptation in power figures, if we had given the car the extra 10%* in the map on the day*and then it had gained a futher 10% during adaptation your torque figure could have ended up around 332 ft/lb, which would have resulted in a dead clutch.**
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If your car adapts and when it is retsested we expect to see a figure of around 300ft/lb and 176bhp (the car made 126bhp standard and we aim for around 50hp from a stage 2). This differs from your Fabia as your Fabia*did not have an adaptive ECU. With over 30 remaps acrried out on this engine we have always achieved expected figures and have received some very good reviews and feedback, but I think explaining all of the above to your colleague rather than to you was a mistake as it is clear he didnt explain the situation to you corectly!
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Hope this helps clarify things, call us next week to arrange a re-test to get your final figures,
PDtuning"
----------------------------------------------------End of email-------------
On the day we were pushed for time as the car arrived with us over an hour late, hence the lack of road testing, but as you can see above we offered further dyno testing FREE OF CHARGE.
Regardless of the above, if Dholmes2407 wants to get in touch to talk about his apparent 'issues' then we will treat him as we do with all customers, with utmost respect and in a calm proffesional manner, without any annimosity.
Theres always 2 sides to any story, editing emails is a bit underhand and hides some of the facts, but thats the internet for you
If anyone wants an in depth description of why pressure changes are so important to a cars power output on a dyno, feel free to ask, the atmospheric conditions should be checked and altered between different cars being run on the dyno, infact the dyno forces you to do this as you enter a new reg number. Dyno fans cause pressure changes, as does ambient temperature changes and time of the day etc.... Hence it being altered before and during a tuning session.
My final point would be regarding the ignoring of calls and emails, the last email recieved from dholmes2407 was the email that caused us to send he above email response, as for ignoring calls, our phone system does not have a display of any kind, if it rings we will answer it, simple as that.
PDT.