Register Login
The UK's No.1 Chrysler Owners Forum
Reply
 
Thread Tools
Old 13-06-2019   #1
Join Date: Jan 2012
Location: East
Posts: 1,389
Thanks: 54
Trader Rating: 1
The Panda Nut has donated!
United Kingdom 
Desira Fiat Norwich

Desira in Norwich has my daughters car (2011) and serviced it last week. They also fitted a new air con condenser at my request. The car was delivered back in spotless condition inside and out, and its clear all the work was done. I cannot even see which things they removed to change the air con radiator. I am still pretty impressed with the service department after 10 years they have been consistently excellent. I am hyper critical if things are not right so this really is praise indeed. They are not cheap at all but if you can get things done at the cost quoted, at the time stated, and to a high standard every time its worth paying.

Anyone in the Norwich area should be able to be confident in our local dealer. I watched the service reception staff briefing a young lady about her car and things she needed to know. The way this was done was outstanding. Clear polite and in no way condescending.

I am very pleased to be able to give this garage my seal of approval and thank them for the good work.
__________________
Noop now known as Nooplebe (i.e. in the way wherever he goes) 🐼
The Panda Nut is offline Reply With Quote Quote 
Old 18-06-2019   #2
Join Date: Apr 2011
Location: Near the M4
Posts: 20,156
Thanks: 720
Trader Rating: 0
varesecrazy has donated!
United Kingdom 
Re: Desira Fiat Norwich

Good to hear a good review.

Are they FCA only?
__________________
FIAT Forum Useful Links:
Donate to FF | Buy FF Merchandise | Classifieds | FF Insurance | How-to Guides

varesecrazy is offline Reply With Quote Quote 
Old 18-06-2019   #3
Join Date: May 2011
Location: Norfolk UK
Posts: 9,656
Thanks: 433
Blog Entries: 8
Trader Rating: 0
United Kingdom 
Re: Desira Fiat Norwich

I went in yesterday.... they could not have been less helpful then wanted to charge me £40 for an £8 relay.

They are now more a fiat 500 dealer than a fiat dealer looking at their forecourt.

Out of interest how much did a main dealer air con condenser cost ?
__________________
Maker and voice behind the YouTube channel PuntoHowTo 10k subscribers canít be wrong

And now the owner of a shiny new PuntoHowTo Drivetribe
AndyRKett is offline Reply With Quote Quote 
Old 19-06-2019   #4
Join Date: Jan 2012
Location: East
Posts: 1,389
Thanks: 54
Trader Rating: 1
The Panda Nut has donated!
United Kingdom 
Re: Desira Fiat Norwich

Quote Originally Posted by varesecrazy View Post
Good to hear a good review.

Are they FCA only?
The Branch I use is Fiat, Jeep Alpha and Abarth. I can't say what the other brands garages are like. They do Citroen and Nissan but at a different location.
Likes varesecrazy liked this post
__________________
Noop now known as Nooplebe (i.e. in the way wherever he goes) 🐼
The Panda Nut is offline Reply With Quote Quote 
Old 17-08-2019   #5
Join Date: Jan 2012
Location: East
Posts: 1,389
Thanks: 54
Trader Rating: 1
The Panda Nut has donated!
United Kingdom 
Re: Desira Fiat Norwich

Quote Originally Posted by AndyRKett View Post
I went in yesterday.... they could not have been less helpful then wanted to charge me £40 for an £8 relay.

They are now more a fiat 500 dealer than a fiat dealer looking at their forecourt.

Out of interest how much did a main dealer air con condenser cost ?
it was about £23 all in, the part was not OEM, and the labour about 1 hour plus a regassing fee. The Panda required a more expensive type of gas than the standard so I think the gas was about £40.

I suppose there is a minimum hourly charge. Parts are certainly not cheap, but I prefer to know I am not getting touched up with fakes from the far east. Had my fingers burned a few years ago and will not repeat the mistake of thinking cheaper is better. I prefer to have one visit fixes!
__________________
Noop now known as Nooplebe (i.e. in the way wherever he goes) 🐼
The Panda Nut is offline Reply With Quote Quote 
Old 17-08-2019   #6
Join Date: Jan 2012
Location: East
Posts: 1,389
Thanks: 54
Trader Rating: 1
The Panda Nut has donated!
United Kingdom 
Re: Desira Fiat Norwich

Bought a s/h Panda Loung a couple of weeks back. I am pleased to say it was delivered in proper condition and with the agreed pre sale works completed as agreed. SO far the 'new' car is doing what we wanted and looks brand new. Still pleased with the Desira service and have signed up for a service contract as a direct result. Fingers crossed they continue delivering.
Likes varesecrazy liked this post
__________________
Noop now known as Nooplebe (i.e. in the way wherever he goes) 🐼
The Panda Nut is offline Reply With Quote Quote 
Old 17-08-2019   #7
Join Date: Apr 2011
Location: Near the M4
Posts: 20,156
Thanks: 720
Trader Rating: 0
varesecrazy has donated!
United Kingdom 
Re: Desira Fiat Norwich

I assume you mean the pattern part cost @£23..??
__________________
FIAT Forum Useful Links:
Donate to FF | Buy FF Merchandise | Classifieds | FF Insurance | How-to Guides

varesecrazy is offline Reply With Quote Quote 
Old 19-08-2019   #8
Join Date: Jan 2012
Location: East
Posts: 1,389
Thanks: 54
Trader Rating: 1
The Panda Nut has donated!
United Kingdom 
Re: Desira Fiat Norwich

Quote Originally Posted by varesecrazy View Post
I assume you mean the pattern part cost @£23..??
Dyslexic fingers rule. The whole job was £230 The Part was from a local factors and was £95 +vat. The system does run ice cold now so again pleased so far. Hands like shovels and small keyboards dont mix...
__________________
Noop now known as Nooplebe (i.e. in the way wherever he goes) 🐼
The Panda Nut is offline Reply With Quote Quote 
Reply
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump
Similar Threads
Thread Thread Starter Forum Replies Last Post
Desira Norwich dave Garages 7 05-12-2017 22:06
Desira Norwich The Panda Nut Garages 1 05-12-2017 21:59
(G) Quick Heads Up - Fiat Parts Clearout, Desira widemouthfrog Multipla 4 01-11-2016 16:52
Reccommendation Desira Norwich The Panda Nut Garages 12 18-02-2016 23:18
Desira Fiat - Southgate mehstg Garages 0 06-09-2008 12:25