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Old 13-06-2019   #1
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Desira Fiat Norwich

Desira in Norwich has my daughters car (2011) and serviced it last week. They also fitted a new air con condenser at my request. The car was delivered back in spotless condition inside and out, and its clear all the work was done. I cannot even see which things they removed to change the air con radiator. I am still pretty impressed with the service department after 10 years they have been consistently excellent. I am hyper critical if things are not right so this really is praise indeed. They are not cheap at all but if you can get things done at the cost quoted, at the time stated, and to a high standard every time its worth paying.

Anyone in the Norwich area should be able to be confident in our local dealer. I watched the service reception staff briefing a young lady about her car and things she needed to know. The way this was done was outstanding. Clear polite and in no way condescending.

I am very pleased to be able to give this garage my seal of approval and thank them for the good work.
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Old 4 Weeks Ago   #2
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Re: Desira Fiat Norwich

Good to hear a good review.

Are they FCA only?
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Old 4 Weeks Ago   #3
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Re: Desira Fiat Norwich

I went in yesterday.... they could not have been less helpful then wanted to charge me £40 for an £8 relay.

They are now more a fiat 500 dealer than a fiat dealer looking at their forecourt.

Out of interest how much did a main dealer air con condenser cost ?
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Old 4 Weeks Ago   #4
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Re: Desira Fiat Norwich

Quote Originally Posted by varesecrazy View Post
Good to hear a good review.

Are they FCA only?
The Branch I use is Fiat, Jeep Alpha and Abarth. I can't say what the other brands garages are like. They do Citroen and Nissan but at a different location.
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