- Joined
- Aug 10, 2008
- Messages
- 11
- Points
- 2
PLATTS STOKE ON TRENT Has anybody had bad after sale service from this garage? I am getting nowhere with them . It seems, once they get your money they dont want to know.The passengers sun visor fell off two hours after I left the garage, and I got three months warranty instead of the year I had agreed with the salesman. Every time I phone I am told it will be sorted out . Twice I have been told, the visor was there and would be sent, and the warranty was been sorted out "Its all in hand sir"
Twice I have been asked, "have you not got It yet? I will see to it right away". Today salesman No. 2 said "have you not got it yet and by the way salesman No. 1 says the car only came with a three month warranty, but I will make sure the visor is sent".
So do I - 1/ involve the credit card company
2/ take them to the small claims court in Inverness
3/ walk away
Twice I have been asked, "have you not got It yet? I will see to it right away". Today salesman No. 2 said "have you not got it yet and by the way salesman No. 1 says the car only came with a three month warranty, but I will make sure the visor is sent".
So do I - 1/ involve the credit card company
2/ take them to the small claims court in Inverness
3/ walk away