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Old 26-05-2008   #16
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Re: SGM fiat trying to rip me off- advice please

Quote Originally Posted by tim1989 View Post
does any1 no what the 1 in southgate is like

probably same as the rest of them
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Old 26-05-2008   #17
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Re: SGM fiat trying to rip me off- advice please

SGM are notoriously tight. I've bought several new Fiats over the past few years and have never got remotely close to doing a deal with them. Without fail they have always offered less than anyone else on a trade in. One particular salesman rolls his eyes and seems to get off on telling you how little he will give for your car. It's my closest dealership, but I absolutely hate the place. Stay away if you can.
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Old 26-05-2008   #18
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Re: SGM fiat trying to rip me off- advice please

I couldnt get a single penny off from them, the salesguy was a bit old school to be honest but... only other dealers my way are the dreadful Westover franchise... had far too many problems with them.
However, SGM were very helpful initially.... but soon as I handed a deposit over they became non too clever, I only hope my cars OK when I collect it.

TBH most car dealers are the same, once theyve got your money they dont care anymore.
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Old 29-05-2008   #19
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Re: SGM fiat trying to rip me off- advice please

If they lied to you then there is no contract, you can sue for your deposit in the small claims court.
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Old 30-05-2008   #20
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Re: SGM fiat trying to rip me off- advice please

Quote Originally Posted by gib1970 View Post
sounds like the usual fiat dealership stuff. god i hope i can manage to overcome my loathing of them when im ready to get my 500!

You hear numerous complaints about Fiat Dealers and they always come last in surveys. My recent experience at a dealer (see this thread) has been so bad that i'm currently involved in a case with Fiat UK. The dealers are the main reason why people don't buy or are reluctant to buy Fiats. If dealerships are not performing and are consistantly poor, their should lose their franchise. No dealership is better than a bad dealership.
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Old 01-06-2008   #21
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Re: SGM fiat trying to rip me off- advice please

Just to let you know, I went in and bypassed the muppets to speak straight to the manager. I said I had come for the refund of my deposit and it was returned without question.

The sad thing is that they were prepared to let me walk away from a car that they had already taken a deposit on (so they have already made 500 on it) and thats been sitting in the showroom since february all for the sake of 400.

SO, the big question now is, having exhausted all the dealers near to home and work, where DO I get my Fiat 500 from?
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Old 01-06-2008   #22
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Re: SGM fiat trying to rip me off- advice please

My advice is to buy one from your nearest, they are pretty much all the same really. Some have good sales staff, some good technicians, some good parts dept and some even have decent managers.... but non have all of them!
At least SGM are only Fiat, unlike lots of the big chains, whereas one minute a tech will be fixing say a Renault, then your Fiat. I just hope my experience of actually getting my 500 from them is better than the waiting experience!!!
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Old 03-06-2008   #23
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Re: SGM fiat trying to rip me off- advice please

I have just discovered the same car advertised on Auto Trader at what turns out to be SGM's sister branch: Middleton Fiat in Bognor Regis. I know this because I rang to check. Middleton Fiat are advertising the car at 11700 instead of the 11975 SGM tried to flog it to me at!
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Old 3 Weeks Ago   #24
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Re: SGM fiat trying to rip me off- advice please

I cant say i'm a fan of SGM .. had a bad experience with their parts department once when trying to buy some fiat parts for my lancia ..one particular person in the parts department is a complete bottom hole asking why I wanted to waste my money buying parts for a piece of crap!!
anyway I noticed last weekend they had gone? ( show room and forecourt empty) anyone know where to?
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Old 3 Weeks Ago   #25
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Re: SGM fiat trying to rip me off- advice please

Quote Originally Posted by Fumesy View Post
I cant say i'm a fan of SGM .. had a bad experience with their parts department once when trying to buy some fiat parts for my lancia ..one particular person in the parts department is a complete bottom hole asking why I wanted to waste my money buying parts for a piece of crap!!
anyway I noticed last weekend they had gone? ( show room and forecourt empty) anyone know where to?
the other posts in this thread are HISTORY...

sounds like the dealership might be also..!!
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Old 2 Weeks Ago   #26
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Re: SGM fiat trying to rip me off- advice please

SGM was sold to Snows.

Snows have opened a new FCA mutlibrand Fiat, Abarth, Jeep and Alfa Romeo dealership in Southampton.

The SGM site will become a Snow's sister site for Sales, Servicing and Parts. I gather their plans include opening a tyre sales outlet as well.

My understanding is that SGM, as a small concern, did not want to be squeezed and try to compete with Snows in Soton and Perrys in Portmouth so decide to focus on their sister company Middleton Garage in Bonga Regis.
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Old 2 Weeks Ago   #27
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Re: SGM fiat trying to rip me off- advice please

Quote Originally Posted by Fumesy View Post
I cant say i'm a fan of SGM .. had a bad experience with their parts department once when trying to buy some fiat parts for my lancia ..one particular person in the parts department is a complete bottom hole asking why I wanted to waste my money buying parts for a piece of crap!!
anyway I noticed last weekend they had gone? ( show room and forecourt empty) anyone know where to?
Well regarding the person you mention if it is the person I'm thinking of I've known and done business with him for well over 30 years and actually he is a great guy when you get to know him.

I get the same jibes from him regarding our older Fiats (Barchetta / 130TC) and there is actually no malice etc. intended. He appreciates classic Fiat enthusiasts and enters a tease mode.

However I would say/agree that if you did not both know each other then his "approach" was a little dangerous from a customer perspective.
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