I got a new Sport and then the thumb drive in the mail. I've gone through many different problems with trying to get this ecodrive to work. A second thumb drive arrived in the mail; it seemed to work better or at least it's preloaded file(s) were better. I'm down to these problems at this time: The app on the lap top is in this endless loop of showing the user (me) as registered (with the little picture of the car but there is a software update available) when I click on it, update the thumb drive, it shows I'm done and ready to collect data. But then when I click to see my page it goes to a white page that says LOADING (the ecodrive tabs are on the top) but it never loads/changes as if it's frozen there. The thumb drive has started to collect data (I'm up to 7 days of it now) and when I put it into the laptop the data is recognized and uploaded, but that doesn't seem to trigger the app to advance to my page of data. I've never seen my page of data not once not ever. The car was doing the UPDATE HAS ENDED hang up/freeze the instrument panel thing where you push the up channel button on the back of the steering wheel to get it to unfreeze. As it stands the app/program doesn't work on the lap top. I've uninsulated and re-downloaded then installed it twice. Still isn't working. The car and thumb drive may of made peace with each other as I don't recall hearing the UPDATE HAS ENDED message today. I know it's a bit of a novelty, but as others have said I'd like to at least of tried it out. Any suggestions?