Register Login
endrop - for all your online needs
Reply
 
Thread Tools
Old 07-04-2014   #1
Join Date: Jul 2010
Location: Liskeard, Cornwall
Posts: 153
Thanks: 1
Trader Rating: 0
United Kingdom 
Angry Ducato 180 - my trip to holland

Hi All, I thought this may be of interest to any of you that will travel abroad in a new Ducato. I purchased my new 180 at the end of Jan this year. I had to go over to Holland last Thursday to be part of an exhibition in Apeldoorn. Whilst at the venue setting up some towrag decided to pinch my jacket with my van keys in the pocket. I did have the spare hidden in the cab but it was locked. As the van now comes with 3 years european recovery I gave the number a ring only to find that my registration number and chassis number did not come up on the system and they just did not want to know. I spent ages going round in circles. I ended up having to smash the drivers quarter glass to get in the van to retrive the spare key. Then had to find some plastic and gaffer tape for the window. Set off back last night at 6pm in the pouring rain and had to stop about 20 times to put more tape on the plastic. Finally got back at 10am this morning freezing cold. Told by insurance that they will not cover the glass as I had broke it myself? They will cover the huge cost of new remote key, re-programming etc but I will lose 2 yrs no claims and will have to pay 275 excess if I go down that route. Fiat have quoted 325 which does not include labour and VAT. So if you do have a new van make sure it is properly registered. I have this morning made a complaint to Fiat customer service, and I will let you know what they will come up with.
__________________
FIAT Forum Useful Links:
Donate to FF | Buy FF Merchandise | Classifieds | FF Insurance | How-to Guides

Pasty007 is offline Reply With Quote Quote 
Old 07-04-2014   #2
Join Date: Mar 2012
Posts: 96
Thanks: 9
Trader Rating: 0
United Kingdom 
Re: Ducato 180 - my trip to holland

Sounds like you had a bad time of it! Taking heed of your experience, my spare key will be wrapped up in black plastic and tie wrapped securely in a place under the van that's not visible from the outside! Maybe that's a good thing to do with your spare key .
__________________
FIAT Forum Useful Links:
Donate to FF | Buy FF Merchandise | Classifieds | FF Insurance | How-to Guides


Last edited by DucatoMiltonKeynes; 07-04-2014 at 19:45.
DucatoMiltonKeynes is offline Reply With Quote Quote 
Old 07-04-2014   #3
Join Date: Jun 2013
Posts: 98
Thanks: 4
Trader Rating: 0
United Kingdom 
Re: Ducato 180 - my trip to holland

Use a solid key,not chipped when you put it under the van.
Leave the chipped key inside,somewhere safe.
If someone finds the key,they can't steal the van.
Only get in.
I'm a surfer,and we hide our keys under the vehicles,I've seen some cars/vans get pinched.
__________________
FIAT Forum Useful Links:
Donate to FF | Buy FF Merchandise | Classifieds | FF Insurance | How-to Guides

Oneill is offline Reply With Quote Quote 
Old 07-04-2014   #4
Join Date: Mar 2012
Posts: 96
Thanks: 9
Trader Rating: 0
United Kingdom 
Re: Ducato 180 - my trip to holland

Quote Originally Posted by Oneill View Post
Use a solid key,not chipped when you put it under the van.
Leave the chipped key inside,somewhere safe.
If someone finds the key,they can't steal the van.
Only get in.
I'm a surfer,and we hide our keys under the vehicles,I've seen some cars/vans get pinched.
Great idea - I'll do that.
__________________
FIAT Forum Useful Links:
Donate to FF | Buy FF Merchandise | Classifieds | FF Insurance | How-to Guides

DucatoMiltonKeynes is offline Reply With Quote Quote 
Old 08-04-2014   #5
Join Date: Jul 2010
Location: Liskeard, Cornwall
Posts: 153
Thanks: 1
Trader Rating: 0
United Kingdom 
Re: Ducato 180 - my trip to holland

Can anybody tell me if I have to go to fiat for a new remote key and the programming.
__________________
FIAT Forum Useful Links:
Donate to FF | Buy FF Merchandise | Classifieds | FF Insurance | How-to Guides

Pasty007 is offline Reply With Quote Quote 
Old 08-04-2014   #6
Forum Moderator
 
T14086's Avatar
Join Date: Sep 2004
Location: Preston
Posts: 29,985
Thanks: 1063
Trader Rating: 0
T14086 has donated!
United Kingdom 
Re: Ducato 180 - my trip to holland

I'm going to delete parts of this thread in 7 days...reason being is that everyone will now be looking under camper vans for the keys

@patsy....ref key, yes you do as you need the codes, you could also PM Possetti (think thats his name) on this forum.
__________________
http://www.chryslerforum.co.uk//
T14086 is offline Reply With Quote Quote 
Old 10-04-2014   #7
Join Date: Jul 2010
Location: Liskeard, Cornwall
Posts: 153
Thanks: 1
Trader Rating: 0
United Kingdom 
Re: Ducato 180 - my trip to holland

Just to update. Got side glass fitted by autoglass for a cost of 141.00. Ordered and paid for new remote keys 213.00. Dealer asked for key codes which they say came with the vehicle (News to me). Checked with the dealer where I purchased and they told me that new vehicles no longer come with key codes written down anywhere with a new van as insurance companies were not happy. Anyway dealer want 25 to retrieve codes and another 60 to re-programme when the new keys arrive. Expensive trip.
__________________
FIAT Forum Useful Links:
Donate to FF | Buy FF Merchandise | Classifieds | FF Insurance | How-to Guides

Pasty007 is offline Reply With Quote Quote 
Reply
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump
Similar Threads
Thread Thread Starter Forum Replies Last Post
(T) 2013 Ducato 180 headlight wiring Pasty007 Ducato 11 08-03-2014 13:59
(T) Ducato 3.0 180 rolopolo Ducato 15 14-02-2014 12:17
(T) Ducato Maxi 180 xlwb wheels Pasty007 Ducato 20 10-02-2014 09:19
(G) Trip to Italy.. retrun via Holland can collect parts.. Bigvtwin996 500 (Classic) 2 23-08-2013 21:44
(T) Suspension re Fiat Ducato 180 JCT Ducato 3 30-07-2013 14:34