Halfords Autocentre Newport

Latest reviews

A basic task, completed well 😊
My experience was very basic

I had a tyre deal offered, it was £20 a tyre cheaper than anywhere else,

Booked at "Halfords Newport",

Turned out there are 2 x sites

I was at the one that opens SATURDAY'S PM, but doesn't do tyres

They took my 2 x wheels

And it was all ready from
"the tyre place" a week later


2 x good value tyres, and friendly helpful service..
varesecrazy recommends this garage
  • Like
Reactions: Pugglt Auld Jock
Nice try but not completely impressed
Pros
  • Professional
  • Thorough
  • Reasonable value, if no problems
Cons
  • Not really "can do"
  • Some "failure" items mis-diagnosed
  • Uses cheap price to up-sell repairs
MOT'd my 209,000 mile Stilo JTD.

They always give me a hard time ever since the beast smoked out their garage/clogged the emissions tester a couple of years ago.. :D and the tailgate dropped onto the tester's head due to weak struts.... so this time the car was really, really immaculate.

I fitted a new turbo actuator boost valve, replaced the boot struts.. and fitted new wishbone arms since one was a bit moody... and removed the child seat so it wasn't in the way.

  • The car "failed" on a lazy seat belt retractor (the one where the child seat had been fitted for two years.. annoying but maybe "fair enough")
  • They failed the wishbone ("pin is worn"... despite it being just 2 weeks old)..
  • They didn't test the emissions because of excess smoke, even though that was residual from the old/lazy boost valve)... and;
  • They failed the track rod end... which was "fine" when they had adjusted the tracking just a fortnight earlier. When I replaced the track rod, I found it was damaged but the effort required to unbolt the lock nut makes me think their "adjustment" of the tracking must have consisted of belting the track rods with a hammer.. no way they had been loosened and re-tightened just two weeks earlier.
Overall, not impressed... and won't be inconveniencing them again with my business..
Ralf S. does not recommend this garage!

Garage information

Brand
Halfords
Category
Garages
Added by
Ralf S.
Views
1,295
Reviews
2
Last update
Rating
3.00 star(s) 2 ratings

Business hours

Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 17:00
Sunday
10:00 - 16:00
Back
Top