Professional, knowledgeable, trustworthy, good transport
no courtesy car
I have previously taken my Alfa's and Fiats to a person I have known for years, who was loathe to do anything that wasn't necessary and was as cheap as chips; a hard act to follow. Firela's had the 500 in for service and all went well so they got the quite rare Alfa. They were professional and knowledgeable. Transport could not have been easier. Both cars were booked in in advance. I was warned they might keep my Alfa for a day or two and they did, they kept her for two days. I am pleased they did not rush her. They had to do a work around for the mot which I was pleased with. They kept me informed once or twice by phone as to progress. Since getting the Alfa back I have only had the opportunity to drive her twice, but she seems fine. Unless someone says something really bad, I can see myself taking all 3 cars back for servicing and MOT's.
After internet reviews research on tons of motor repair businesses in London and avoiding main dealers. I decided to take my semi automatic 07 Fiat Panda to Firela Motors, Clapham to get some work done on in and for servicing, MOT, (MOT at Firela is £35) and winter check £10. Also I had some other works done on my car at the same time. They allowed me to watch,when I requested to do so, showed me where the fault lied and showed me the new boxed part as it was being assembled. Firela Motors are the cheapest garage I have found when shopping around. They did an excellent job at very good price. I will definitely use them again. This is the first time I can say I am truly happy with a garage.