I’ve used this dealership for warranty claims on my 2017 Panda. They diagnosed it via email to save me a drive. They fixed issues no problem and even replaced parts under warranty that were clearly just damaged from use. Fiat new courtesy cars are supplied. Work done was fine, professional standard - no issues with it, no damage and no mess. They did unfortunately lie about me needing new brakes all around - checked them and they weren’t even half way worn. Warranty guy in late 2019 was a bit dull and dry.
Had some test drives 2023. Sales team helpful, have initiative and enthusiastic about the brands. Very real in terms of what they can do for you and cannot. Rigid on the same fairly high APR on used cars, would not negotiate to the point of losing the sale. Friendly enough and probably mostly if anything, just suffering from Fiat’s lack of new steel for the fourcourt and lack of new EVe etc.
I’d say could definitely be worse. Not much to complain about. Only choice in NI sadly as they closed the Dungannon, Enniskillen and Londonderry dealership sites.