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Old 23-08-2015   #1
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Can't setup Ip camera

hey all, figured i'd ask for a hand here as i know there are a lot of super smart techy people here

been trying to setup a newly purchased wifi ip cam, i actually set one up for a friend a couple of years ago and had no problems.

anyway, i've plugged it into the router via an ethernet cable and found out the IP address of it, installed the software and searched for the camera with that address but it wont find it, tried entering that ip address into chrome to see if it would bring the camera setup but nothing.

i've tried connecting to it with all security software off but it's still not connecting, it's been a while since i've done anything with networks and the like, it's got my head done in

any help would be brilliant, more than likely missed something obvious.. i've trawled the internet but all i can find is people struggling to view them over the internet.

thanks
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Old 23-08-2015   #2
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Re: Can't setup Ip camera

Can you connect to the router to see a list of all connected devices and their IP addresses? It could be that the DHCP server assigned it a different address through the cable than it has via wifi.
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Old 23-08-2015   #3
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Re: Can't setup Ip camera

Quote Originally Posted by Eklipze3k View Post
Can you connect to the router to see a list of all connected devices and their IP addresses? It could be that the DHCP server assigned it a different address through the cable than it has via wifi.
thanks for the reply, yeah i've been on to the router and got the IP adress for the camera from there. not tried to do anything withwifi yet as i can't log in to the camera via the ethernet yet to set it up
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Old 23-08-2015   #4
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Re: Can't setup Ip camera

Ah right, ok, camera make and model?
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Old 23-08-2015   #5
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Re: Can't setup Ip camera

Quote Originally Posted by Eklipze3k View Post
Ah right, ok, camera make and model?
on the side of the camera it has HD intelligence camera on it it and model: IP879

my router is a plusnet one TG582n
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Old 24-08-2015   #6
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Re: Can't setup Ip camera

Make sure your browser hasn't got a proxy server specified (sometimes happens with browser hi-jack toolbars etc). Hola plugin can do it too.

tried a basic ping from command prompt?
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Old 24-08-2015   #7
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Re: Can't setup Ip camera

Cheers mate, yeah tried ping and different browsers and on my phone.
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Old 24-08-2015   #8
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Re: Can't setup Ip camera

Unfortunately I can't find any documentation anywhere on the net for that camera. Must a Chinese special!

Could you run this on your network on a PC connected to the same network as the camera?

http://www.advanced-ip-scanner.com/d...d/ipscan24.exe

You will get result like the following.



Click the arrow to the left of the IP of the camera to expand services running on this IP address like showed for 192.168.10.1 on my network.



This will show if there's a webserver running or anything else
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Name:	IPScan2.png
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Old 24-08-2015   #9
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Re: Can't setup Ip camera

i gave up with the ip camera plus net seem to alter your IP every few weeks so you have to set the fecker up every time it "goes down"
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Old 25-08-2015   #10
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Re: Can't setup Ip camera

No DynDNS option [or similar, you have to pay for DynDNS now]?
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Old 25-08-2015   #11
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Re: Can't setup Ip camera

right, ran that and it has brought this back.. no arrow to expand on the camera IP adress though
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Old 25-08-2015   #12
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Re: Can't setup Ip camera

That means if there ARE any services running on it like a webserver they're on a non-standard port, or it's broken

Tried factory reset if it has one?
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Last edited by ChrisUK; 25-08-2015 at 22:13.
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Old 26-08-2015   #13
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Re: Can't setup Ip camera

Quote Originally Posted by ChrisUK View Post
That means if there ARE any services running on it like a webserver they're on a non-standard port, or it's broken

Tried factory reset if it has one?
Aha cheers! Not done anything with ports so will have to look into that tomorrow, not sure about a reset I'll have a look feel like a bit of a clown not being able to set up an IP cam lol!
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Old 26-08-2015   #14
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Re: Can't setup Ip camera

borrowed a known working one off a friend and it's doing the same thing. maybe i should reset my router back to factory?
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Old 26-08-2015   #15
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Re: Can't setup Ip camera

I doubt it will make a difference. Have you got a spare router / switch handy?

You could connect your PC & camera to a spare router and try that. It is a weird one especially as it's happening with a spare....

Did you use his camera power supply too?
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