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Old 5 Days Ago   #31
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Re: Help!! Newbie struggling with blue and me

Hi I cleared the memory as suggested and the windows button now activates blue & me. Iíve also looked under advanced features and can only see GPRS code and sys code
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Old 5 Days Ago   #32
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Re: Help!! Newbie struggling with blue and me

Hi,

OK that is one improvement...... I suggest you now upgrade the cars Blue and Me software as if you cannot see IMAGE ID then you are not at the latest level software.

It may have to be done in 3 stages as not possible to go from level 8 to V10 2nd generation without firsy upgrading to level 9

Do you use a windows PC......I can send files for you to download otherwise I will have to send you the files on a flash drive then you send back so just the cost of postage needs to be covered

BYE
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Old 5 Days Ago   #33
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Re: Help!! Newbie struggling with blue and me

Hi I would be happy to try with a laptop but if it doesnít work (cheap laptop) I can get back to you for usb
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Old 5 Days Ago   #34
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Re: Help!! Newbie struggling with blue and me

How did you conclude that he has 2nd generation?
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Old 5 Days Ago   #35
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Re: Help!! Newbie struggling with blue and me

Hi,

I concluded he has NOT got 2nd Generation software as IMAGE ID is not showing in the menu.

Smoggie a laptop is fine if you have a USB port on it. You will need a 2GB USB2 Flash drive formatted to FAT32.....it must be FAT32

If you have an old laptop you may still have flash player so go into google and put www.blueandme.net in the search and then see if you can open the blueandme website......if you can then easier for you to do it yourself. It is a simple process takes just 10 minutes even if 3 stages need completing but a bit drawn out if we have to keep sending files back and forth.

Until I can see your BMConfig file I have no idea what current earlier software level you have.


If I need to send you the files I will need you to PM your email address.

BYE
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Old 5 Days Ago   #36
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Re: Help!! Newbie struggling with blue and me

@smoggie9

You can install Maxthon Nitro browser that still supports flash in order to see the content in the B&M website. Don't use it to access other sites though as it's not safe to run flash nowadays.

@Farrah
I have been confused with the software versions indeed. Does every unit supports version V10? So, let's say I'm at 5.6, if I run the config read, will it suggest a later version? I used to think that it's relative to the HW generation.

Edit: From what I can find, it seems that there are two different harware versions, the 1st one is able to update up to 5.6 and the second one up to v10. Is that right?
You concluded that @smoggie9 has 1st gen HW but you suggested to update to v10 software.
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Old 5 Days Ago   #37
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Re: Help!! Newbie struggling with blue and me

Hi,

Depends how old the laptop is as MXNitro needs Win7 or Win10 as a minimum.
I use MXNitro all the time to access lots of other sites as it is so much quicker. I just do not have any personal data or would think of using the laptop it resides on for banking, Paypal or anything where I could get scammed.

With respect to cars software I have worked on Fiats and Alfa's from 2010 up to 2016 and all have had to be updated to V10 2nd generation as TomTom2 sat navs are being installed. We have not doe any earlier cars so cannot comment at what point earlier BlueMe me modules may able to be updated to.

Whilst I do this solely for TomTom istallation I have been asked for the files to do the updates for people having trouble with later phones especially streaming music etc.........most report back successfully. Failures have been when for some reason there is no BDAddress line code that should appear ayt the base line of the BMConfig file.

If you have access to the blueandme.net website it is useful to actually read all the PDF files with the information that comes when downloading files.

smoggie you say your windows button now works so is it stating when ignition ON to say a command and if so is that voice command being accepted OK......this will help eliminate any speaker or microphone faults that could cause interference.

I would recommend everyone who uses latest phones to update to latest software unless you are still using the magneti marelli MAP sat nav. The software can be easily updated but it cannot be backdated.

If the car has previously been updated to latest software then any attempts to update will be rejected which is what confuses many.

BYE
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Old 5 Days Ago   #38
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Re: Help!! Newbie struggling with blue and me

Hi Farrah

With ignition on I get blue & me asking for options and responding to my commands.
Iím not sure how to get BMConfig information. Do I need to have someone scan the car?
I will try over the next couple of days to see if I can access the blue&me website with Flash and let you know how I get on.
Thanks for you help and advice.
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Old 5 Days Ago   #39
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Re: Help!! Newbie struggling with blue and me

Hi,

First thing you have t do is download the files from the blueandme site onto a USB stick. Place this in your cars USB console slot and then switch ignition ON.

This extracts your BMConfig file with the cars unique module code to write to.......the BMConfig file is automatically placed onto the USB flash drive.

This is refereed to as stage 1. The BMConfig file is then uploaded to the blueandme site which then gives you the next level update available for your car........if early software it will only allow 8 or 9.......this is referred o as stage 2 then these files are loaded onto again a freshly formatted fat32 usb AND PLACED IN THE CARs USB then the ignition switched ON and the cars blueme module software will be updated.........depending on the software level initially downloaded you might not get straight into loading V10 2nd gen so will then after the update do the whole process again as updates have to be sequential................

Stage 2 takes a lot longer as the files are much larger for the full update. Stage 1 does nothing to the car just reads the BMConfig file.

At the moment nothing appears to not be performing as it should so keep going until we find what stalls.

BYE
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Old 5 Days Ago   #40
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Re: Help!! Newbie struggling with blue and me

@Farrah
I have confirmed from various sources that Gen 1 B&M can get updated only up to v5.6.
@smoggie9
Do as Farrah said, also follow the instructions on the site. You can get up to v5.6 by first installing v5.5.
Edit: I also have Gen1 hardware and it was not performing properly whenever I had uploaded the phonebook after pairing my phone so keep that in mind too.
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Old 4 Days Ago   #41
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Re: Help!! Newbie struggling with blue and me

Hi,

I don't think it is correct to say that Gen 1 software cannot be updated to 2nd Gen or V10.

You may be correct in that some earlier BM modules fitted to some earlier cars with generation 1 software cannot be updated but this is a module identification split on the serial number level.

Our daughters own car is a 500 2010 and came with a Magneti Marelli MAP sat nav and everyone said the same thing it could not be updated to take a tomtom2 which requires 2nd gen software as it was early gen 1 software. Even talking with Fiat and many dealers we were just told it was not possible.

Hacky my specialist 'scam buster' set about it and the car now is 2nd gen and runs a TomTom2 the Magneti Marelli useless antiquated MAP sat nav binned.

Hacky has now helped others Fiat and Alfa owners all over the world update so I suggest it maybe a BM module serial number level that limits the update but as of yet we have not done any cars earlier than 2010 and only failures have been when BM modules have been found faulty or disconnected but as said looking at the BMConfig file if it does not show a BDAddress code line then we know the car will not accept any updates..

BYE
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Old 4 Days Ago   #42
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Re: Help!! Newbie struggling with blue and me

From my undestanding, gen1 and gen2 refer to hardware and not to software.
I can't find another example online of someone that's managed to update gen1 HW with a version higher then 5.6.
Probably your 500 had gen2 HW.
There is also an old relative snippet from B&M site that I have found:
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Old 4 Days Ago   #43
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Re: Help!! Newbie struggling with blue and me

Hi,

You may be right but on the blueme website they refer to generation in a software aspect, no one here is a car specialist just software design, but we read on the BlueMe site when looking to update our cars software for the TomTom2 that it needed Generation 2 V10. To check this it states to scroll through the menu on the car and if no IMAGE ID is found then it is Generation 1..........as we had no IMAGE ID come up on the cluster menu we proceeded with the software updates with a bit of software manipulation that Hacky discovered would let the cars software be tricked to recognise the change from the Magneti MarelliMAP to a TomTom2.

We now have IMAGE ID showing in the cluster and a working TomTom2 and have followed exactly the same procedure now on many cars successfully.

Maybe it would be clearer if the instructions said you would need 2nd generation hardware ''AND'' V10 software with a code modification to install a TomTom2 but there is no instructions or help from Fiat or the Blueanme website who just said on our 2010 car from the factory build sheet the software could not be updated to take a TomTom2.......the blueme module fitted into the car is the original one as only 1 previous owner and we have the full service records as was a low mileage...

Bye
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Last edited by Farrah; 4 Days Ago at 13:37.
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Old 4 Days Ago   #44
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Re: Help!! Newbie struggling with blue and me

Hi,
Forgot to add the picture

As smoggie also currently has no IMAGE ID we will see how this proceeds to get latest software updated
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Last edited by Farrah; 4 Days Ago at 13:43.
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Old 4 Days Ago   #45
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Re: Help!! Newbie struggling with blue and me

Quote Originally Posted by Farrah View Post
Hi,

You may be right but on the blueme website they refer to generation in a software aspect, no one here is a car specialist just software design, but we read on the BlueMe site when looking to update our cars software for the TomTom2 that it needed Generation 2 V10. To check this it states to scroll through the menu on the car and if no IMAGE ID is found then it is Generation 1..........as we had no IMAGE ID come up on the cluster menu we proceeded with the software updates with a bit of software manipulation that Hacky discovered would let the cars software be tricked to recognise the change from the Magneti MarelliMAP to a TomTom2.

We now have IMAGE ID showing in the cluster and a working TomTom2 and have followed exactly the same procedure now on many cars successfully.



Bye
Here is a snippet from their old FAQ:

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