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Old 17-07-2019   #1
Join Date: Jul 2019
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Do I need a Blue&Me dongle or update?

Hi!

I'm Laura and just bought a 2011 Fiat 500C cream with red top and I LOVE it!

The bluetooth connects fine but when I answer calls it drops off after a minute or so and doesn't reconnect, also can't play music or anything else.

After reading a couple of things it's suggested I may need to update the Blue & Me or I could buy a dongle?
Has anyone tried this and does it work? Or do I just put up with using an AUX cable?

Would appreciate any reply :-)
Laura
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Old 20-07-2019   #2
Join Date: May 2011
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Re: Do I need a Blue&Me dongle or update?

Sounds like you've got yourself a great little car with the best colour combo.

There was a change in the Blue & Me system in 2011.

It does depend if you have blue & Me or the newer Blue & Me 2 system as to whether or not you need the dongle.

It is worth updating the blue and me software before you do anything else, this will ensure the best chance of things working properly, I had the same problem with bluetooth as you, dropping off bluetooth a couple of minutes into a call and updating the software (mostly) fixed the issue,.

How to Update the software is here.

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