Tom-tom blue&me not showing media

Hi I've just got a Tom-tom Blue& me to go with my Fiat Panda. I've synced it up via bluetooth & everything works except it will not show the media on the my car menu. The eco drive data, telephone stuff & mpg is there but the tab showing Media is not available.
I have a usb stick with all my music which is available via the dash & works with the car but is not available on the tom-tom screen.
All software is up to date Blue&me for the car and the Tom-tom, I've tried different usb sticks & the media from my phone but it still doesn't show.
As this was one of the main reasons for buying this device, you can imagine it is quite annoying.

Has anyone else had these problems & resolved them? or has anyone got any solutions/ideas?

Thanks