nytullett23
New member
- Joined
- Jul 17, 2011
- Messages
- 30
- Points
- 8
· Hi all - I feel I have to share my experience with the brand new Fiat Blue & Me TOMTOM 2 Live which just went for sale on the UK Fiat Accessories site last week.
This unit looked great the ad states works with the 68R option which my 59 plate 500 has (the slot on the dash board). The unit arrived promptly, unpacked and set up ready to go - After 50 attempts, calls to my local dealership and support requests to Tom Tom I cannot get this unit to pair with my 500. I have raised the following return request to FIAT Accessories "The unit I have just purchased based on the statement on your web site does not as stated work with my 500. The unit fails to pair, I have loaded new software 5,5 as suggested by my dealership and raised service calls with TomTom direct, I have attempted to pair 41 times and followed all advice given by TOMTOM.
There are two possible issues, the TomTom is at fault, which I doubt as it works in all ways apart from pairing with my 500 or the unit is being misold as in fact it does not work with all Fiat with 68R docking ports. I suggest this issue is raised as a matter of urgency; you are going to have a lot of negative feedback on the product review from unhappy purchasers. Please advise how you intend to proceed."
Anyone else purchased one?
This unit looked great the ad states works with the 68R option which my 59 plate 500 has (the slot on the dash board). The unit arrived promptly, unpacked and set up ready to go - After 50 attempts, calls to my local dealership and support requests to Tom Tom I cannot get this unit to pair with my 500. I have raised the following return request to FIAT Accessories "The unit I have just purchased based on the statement on your web site does not as stated work with my 500. The unit fails to pair, I have loaded new software 5,5 as suggested by my dealership and raised service calls with TomTom direct, I have attempted to pair 41 times and followed all advice given by TOMTOM.
There are two possible issues, the TomTom is at fault, which I doubt as it works in all ways apart from pairing with my 500 or the unit is being misold as in fact it does not work with all Fiat with 68R docking ports. I suggest this issue is raised as a matter of urgency; you are going to have a lot of negative feedback on the product review from unhappy purchasers. Please advise how you intend to proceed."
Anyone else purchased one?