griff74
Member
Right I just need to get all this off my chest!
I picked my A500 almost two weeks ago and pretty much none of the things which where meant to have been fixed on it that where put on the order form where done, it wasn't even properly valeted!
Anyhow, after having it for a week, not really able to drive it properly due to the gear selector getting harder and harder to change gear the longer you drove it AND it shaking like an old dog having a s#!t when accelerating thru 40-60mph, I dropped it off last Monday, pointing out that they also hadn't bothered to fix the dent\scratch on the roof or the scrape on the rear of the near side skirt, and also that the passenger door handle was sticking and the tracking was way out.
So they call me on Tuesday afternoon telling me it's ready to pick up, that's quick I thought but no they have ordered the parts and wanted me to bring it back when they are in, I might have lost it a bit at this point, and they said someone would call me, 10 mins later, same guy calls back, seems he made a mistake and he shouldn't gave been told come and get (oh what is he like!) and they will keep hold of it till it's done and to keep the lovely white 500 Pop, it will be ready by the end of the week though!
Friday comes and goes, the drive shaft "spider cups" haven't arrived, great!
Sat morning, they have arrived but the service dept only works till 12 and there's 5 hours work to be done to my car (cos they've not bothered to fix the gear selector yet, thought they would do it all in one go!) This time I really did loose it................
Anyhow, the service manager calls me back, he's very sorry about all this, he's only just been told about the mess (hmmm!) and he wants to make sure that the car will be ready on Monday, he will personally go over everything that needed doing (it's been in the body shop the last few days) and they will deliver my car back to me on Monday save me driving all the way to Stoke from Manchester (prob to keep me out of the showroom! lol) He says it will be properly valeted this time (actually don't want them to as I clay barred, polished and stuck two coats of Techwax on it last weekend, but he says they have to as it's had bodywork done).
I am actually feeling like I don't really want the car anymore, I've never had anything like this when buying a car before, even new and used Vauxhalls (tbh Network Q is pretty good), this is meant to be an "Approved" used Fiat!
Vent\rant over.
I picked my A500 almost two weeks ago and pretty much none of the things which where meant to have been fixed on it that where put on the order form where done, it wasn't even properly valeted!
Anyhow, after having it for a week, not really able to drive it properly due to the gear selector getting harder and harder to change gear the longer you drove it AND it shaking like an old dog having a s#!t when accelerating thru 40-60mph, I dropped it off last Monday, pointing out that they also hadn't bothered to fix the dent\scratch on the roof or the scrape on the rear of the near side skirt, and also that the passenger door handle was sticking and the tracking was way out.
So they call me on Tuesday afternoon telling me it's ready to pick up, that's quick I thought but no they have ordered the parts and wanted me to bring it back when they are in, I might have lost it a bit at this point, and they said someone would call me, 10 mins later, same guy calls back, seems he made a mistake and he shouldn't gave been told come and get (oh what is he like!) and they will keep hold of it till it's done and to keep the lovely white 500 Pop, it will be ready by the end of the week though!
Friday comes and goes, the drive shaft "spider cups" haven't arrived, great!
Sat morning, they have arrived but the service dept only works till 12 and there's 5 hours work to be done to my car (cos they've not bothered to fix the gear selector yet, thought they would do it all in one go!) This time I really did loose it................
Anyhow, the service manager calls me back, he's very sorry about all this, he's only just been told about the mess (hmmm!) and he wants to make sure that the car will be ready on Monday, he will personally go over everything that needed doing (it's been in the body shop the last few days) and they will deliver my car back to me on Monday save me driving all the way to Stoke from Manchester (prob to keep me out of the showroom! lol) He says it will be properly valeted this time (actually don't want them to as I clay barred, polished and stuck two coats of Techwax on it last weekend, but he says they have to as it's had bodywork done).
I am actually feeling like I don't really want the car anymore, I've never had anything like this when buying a car before, even new and used Vauxhalls (tbh Network Q is pretty good), this is meant to be an "Approved" used Fiat!
Vent\rant over.