Technical Fiat 500 Blue and Me

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Technical Fiat 500 Blue and Me

shaunaht1997

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Fiat 500 Blue and Me and USB NOT WORKING

I recently purchased a 2011 Fiat 500 Pop and seems to have the blue and me feature.
I have looked at multiple tutorials online of how to work blue and me but my menu don't have the pairing setting and the button on my steering wheel with the windows sign on it doesn't work. Also noticed the usb doesn't work either.
Any idea's?
Thanks in advance
 
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Hi and welcome.

Fiat dealership. Yes, honestly, take it to Fiat. Admittedly you'll have to pay, but they'll sort it out probably very quickly. One of the 'benefits' of taking the car to a franchised dealership is that they will check the car out using up to date diagnostics that lots of other places just don't have access to and can update the vehicle as required.

The problem is, far too many people spend far too much time trying to solve a problem that in reality, the 'experts' can fix very quickly. I accept that people don't like forking out money on their cars and forums such as this can often provide the answers, but sometimes if you want stuff to work properly, you have to pay, it's part of vehicle ownership.

I take it you bought the car from an independent garage or dealership? Have you thought about taking it back to the garage you purchased it from and asking them to sort it out?
 
Unfortunately I bought it from a private trade seller and having no end of problems with it, got a water sound coming from behind the dash board too, not what I wanted after spending a few grand on a car :(
 
Unfortunately I bought it from a private trade seller and having no end of problems with it, got a water sound coming from behind the dash board too, not what I wanted after spending a few grand on a car :(

Water behind the dash is blocked drains where the wipers sit (often) near the bulkhead behind the engine there's two rubber drain tubes that get blocked you can squish them to try and remove the leaves or pull it out and clean it and refit
 
Water behind the dash is blocked drains where the wipers sit (often) near the bulkhead behind the engine there's two rubber drain tubes that get blocked you can squish them to try and remove the leaves or pull it out and clean it and refit

emptied one, didn't know there was two, thanks will give that a go otherwise going to book it into fiat
 
Unfortunately I bought it from a private trade seller and having no end of problems with it, got a water sound coming from behind the dash board too, not what I wanted after spending a few grand on a car :(

Unfortunately, sometimes, buying a Fiat 500 on the second hand market from private trade sellers, can prove to be more trouble than it's worth and can turn out to be more expensive than had you bought used from a Fiat forecourt. I realise that isn't what you want to hear, but sadly, we've had forum members who've had terrible problems. Ok, a different set of problems, but If you want to read just how bad it can get, read this entire thread:

https://www.fiatforum.com/500/353692-engine-mount-snapped-my-fiat-500-2011-lounge.html

The problem with lots of used 500's is, that the ones that have never been looked after are generally the ones that haven't seen a proper dealership or service since they left the forecourt.

I hope you sort the problem out, but unless you're prepared to nip to your nearest Fiat dealership and get the problem investigated, you may just have to do without the feature. You haven't indicated whereabouts you are based in the UK, but some Fiat dealerships do fixed priced servicing for cars over 3 years of age. Diagnostics etc are included in the price.

http://www.pentagon-fiat.co.uk/offers/servicing-and-repairs/fiat-fixed-price-servicing

For clarity, how many miles on this car and which engine? I'm assuming the 1.2?
 
Buying a 500 after say 4 years old can give issues you need to be good with a spanner to keep the costs down, we bought ours at 6 years old, I've spent about £1,500 on parts fixing things in the first 18 months of owning, but now is generally sorted (for now!)
The two drains are left and right, the right hand one is harder to see/get at but it's not hard to find, whilst cleaning it look at the thin black pipe going to the air box for signs of cracking and leaking it's a common failure and is near the drain not to be confused with the fuel pipe sometimes blue.
 
Buying a 500 after say 4 years old can give issues you need to be good with a spanner to keep the costs down, we bought ours at 6 years old, I've spent about £1,500 on parts fixing things in the first 18 months of owning, but now is generally sorted (for now!)........

And this is the conundrum people find themselves in when they buy a used car. Everyone wants to save money, that's natural. So, lots of folks go to an independent dealer because they tend to flog newish cars at a cheaper price than a franchised dealership. There's a reason for this. Cheaper premises, cheaper overheads. Often, they buy multiple marques that they probably have little knowledge about. It's all about turnover at the end of the day. They're buying and selling to make a living, so if you take your 'broken' car back to them, there's a good chance they won't have a clue how to fix it, so they either get someone else in the business to have a go, or they are forced to approach a dealership, but that costs them money.

So potential buyer comes along and purchases 'bargain' car, bargain because it's £1k less than what the franchised dealership down the road is selling an identical car for. Owner gets car home and the really unlucky ones find they might have bought a total pile of junk that needs a bucket of money spent on it. Turns out then in the long run, it would have been cheaper to buy from a franchised dealership because they would have got something with a more solid guarantee, fully checked over etc. Trouble is, that's more cash up front than the potential buyer has to start with, so they buy a cheaper car.

The simple fact is, whilst some of us are handy with a set of spanners, undoubtedly, the vast majority of car owners are not. They don't even bother to look at what they're driving on a daily basis. They get in, the car starts, they drive away. Only when it comes to MoT time and the car fails or some serious advisories are thrown up, that owners suddenly find themselves having to fork out large sums of money, or they just get rid of the car.
 
You can buy from an independent but you just need to look at some 'indicators of care'. Has it got a service history that demonstrates that oil changing was done on time or earlier?
Has it got premium tyres?
Do front and rear number plates match?
Has the washer bottle been filled with plain water?

You'll often find franchised dealers failing these tests.
 
You can buy from an independent but you just need to look at some 'indicators of care'. Has it got a service history that demonstrates that oil changing was done on time or earlier?
Has it got premium tyres?
Do front and rear number plates match?
Has the washer bottle been filled with plain water?

You'll often find franchised dealers failing these tests.

I agree, these are good indicators to look for, however, I've had enough experience to know from working at car auction sites, that the points you make in themselves are in no way indicative of a well looked after car. And auction houses are where a lot of the used car market comes from. I've known sellers who'll buy a car and then get their mate to put part worn 'premium tyres' on the car they're trying to flog, so creating an illusion of a 'well looked after car'.

As for service history, these can be faked. Buying a used car from any source, is always a risk. Buying from a private seller, can be the biggest risk of all, sold as seen, no guarantee, no option to pay with a credit card etc and with the possibility that a dishonest private seller might be lying through their back teeth about the overall state of the car. Plus, there are traders out there who pose as private sellers. To be honest, it's a minefield.

Also, how many people when they buy used from an independent garage or private seller carry out their own history or background checks on the car they are buying? Probably, not that many.

I'm not saying buying from Franchised dealerships is the way everyone should go, but there is a reason they charge more for their stock than independent sellers.
 
Buying a used car from any source, is always a risk. Buying from a private seller, can be the biggest risk of all, sold as seen, no guarantee, no option to pay with a credit card etc and with the possibility that a dishonest private seller might be lying through their back teeth about the overall state of the car. Plus, there are traders out there who pose as private sellers. To be honest, it's a minefield.


Buying any secondhand car carries some element of risk, even when purchased from a franchised dealer.

Franchised dealers normally keep any 'good' cars they take as trade-ins and sell them directly on their used car forecourt. The 'not-so-good' ones get sent to auction, and most of these are bought by second and third level independent dealers; indeed, that is where the lower levels of the motor trade get much of their stock. So buying a late model car from a non-franchised dealer puts you at a disadvantage from the start. If you see a car less than three years old on an independent dealers forecourt, the first question to ask yourself is why it's there.

Private trade sellers usually offer the worst cars of the lot; these are generally cars which the mainstream trade won't touch because they don't want the hassle of dealing with the inevitable aftersales problems these sort of cars generate. All reputable dealers have a list of 'private' traders who'll take the rubbish p/x'd cars off their hands, providing they're cheap enough. Unrecorded repaired accident damaged cars are also often sold this way and can be an absolute nightmare; you need to be on your guard for these. They can be temptingly inexpensive, but they are cheap for a good reason.

True private sales are a mixed bag; sometimes they can be very good cars indeed. You get the opportunity to meet the previous owner; sometimes that can tell you as much as inspecting the car itself.

Many years ago I was tasked with finding a used Volvo for my mother; I turned up a one-owner 4yr old example with 28k on the clock, sold by a local middle aged man who'd just qualified for a company car and didn't need it any more. The car was mint and everything looked 'right'; it went on to give another 10yrs essentially trouble free motoring.

But these sort of private sales are hard to find; you'll likely have to do a lot of legwork and, most importantly, walk away from anything that just doesn't feel quite right. Sometimes searching the history of the owner can tell you as much as searching the history of the car.

If you're thinking of buying a mass market small car with good residual value (and the 500 is one of these), it might actually work out cheaper to take out a pcp agreement on a new one than buy a 3-4yr old used one.

For those who are both handy and willing with the spanners, the economics are rather different. In particular, keeping a known good 3yr old car is not the same as buying an unknown 3yr old car off a forecourt. On the other hand, some new 500 owners have seen enough warranty claims in the first 3yrs to dissuade them from contemplating continued ownership once the warranty has come to an end.
 
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I agree, these are good indicators to look for, however, I've had enough experience to know from working at car auction sites, that the points you make in themselves are in no way indicative of a well looked after car. And auction houses are where a lot of the used car market comes from. I've known sellers who'll buy a car and then get their mate to put part worn 'premium tyres' on the car they're trying to flog, so creating an illusion of a 'well looked after car'.

As for service history, these can be faked. Buying a used car from any source, is always a risk. Buying from a private seller, can be the biggest risk of all, sold as seen, no guarantee, no option to pay with a credit card etc and with the possibility that a dishonest private seller might be lying through their back teeth about the overall state of the car. Plus, there are traders out there who pose as private sellers. To be honest, it's a minefield.

Also, how many people when they buy used from an independent garage or private seller carry out their own history or background checks on the car they are buying? Probably, not that many.

I'm not saying buying from Franchised dealerships is the way everyone should go, but there is a reason they charge more for their stock than independent sellers.
most decent independent will provide you a copy of the hpi/background checks when your looking at buy a car
 
most decent independent will provide you a copy of the hpi/background checks when your looking at buy a car

I'm sure the decent traders will, IF the potential buyer asks for to see it.

I would say though, even if I were intent on buying a car from an independent seller, I'd still pay the £20 it costs to get your own report. I'd also consider having the car inspected by a proper qualified mechanic. Yes, that costs, but if for instance you've set your sights on a car that costs a significant amount of money, it could be money well spent.

I'd also be looking at the MoT history of the vehicle on the DVLA enquiry portal prior to purchase, something that few potential buyers even consider prior to purchase. Not every older used car comes with paperwork.

Anyway, I fear I've caused the topic to veer well off track, for which I aplogise. :eek:
 
hi, I have bought my 64 plate 500S from the dealership 14 weeks ago and have had numerous issues with it, the main one now is that i have been informed by fiat head office that the blue and me system this is on my car is now obsolete and therefore can not be updated, there is a massive delay when clicking on it and also every time i try to use the hands free for me to ring 'mum and dad' for explained i have to say call 'dad mum and',
Has anyone else had issues like this, or know whether it is possible to upgrade the blue and me to to the newer version (with the touch screen) and still the steering wheel buttons work, any help would be greatly appreciated. Thanks
 
there is a massive delay when clicking on it and also every time i try to use the hands free for me to ring 'mum and dad' for explained i have to say call 'dad mum and',

Have you tried it with another phone?

I had a similar problem in the early days with my Sony phone. When entering numbers in Contacts the name fields were split into 'First Name' and 'Last Name'; for example;
'First Name'...John
'Last Name'... Smith.

For whatever reason Blue&Me sees this data as "Smith John" and sorts it alphabetically as such. Simple enough when working off the dash display but awkward to remember when using voice. Use the steering-wheel buttons to call up your 'Mum and Dad' entry and see how BM presents it. I suspect that if you call up the entry on your phone contacts and click 'Edit' it will be entered as;
'First Name'...Mum and
'Last Name'... Dad.

Edit the entry so it's all in one field and try again.

If that works go through all your contacts and edit all of them by putting the whole name in the first field, i.e 'First Name'...John Smith, and deleting all entries in 'Last Name'.

I tested this tonight with a new entry in my phone and BM still gets it backward! Interestingly my Sony tablet only has one name field and this problem doesn't arise.

(Apologies to John Smith if he's reading this...:))
 
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hi, I have bought my 64 plate 500S from the dealership 14 weeks ago and have had numerous issues with it, the main one now is that i have been informed by fiat head office that the blue and me system this is on my car is now obsolete and therefore can not be updated, there is a massive delay when clicking on it and also every time i try to use the hands free for me to ring 'mum and dad' for explained i have to say call 'dad mum and',
Has anyone else had issues like this, or know whether it is possible to upgrade the blue and me to to the newer version (with the touch screen) and still the steering wheel buttons work, any help would be greatly appreciated. Thanks

I have replied in your other thread on the subject.
 
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