How long should it take to receive the V5 registration document? as i have had mine a month now and not received it.

postal strikes?
Mine took longer than two weeks IIRC

Mine took about a week to arrive. Car picked up 21st October.

jimsmac said:

Mine took about a week to arrive. Car picked up 21st October.

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mine too only took a week id give them a ring

Expect it's somewhere in a postal depot. I'd ring and ask them to send another - could be months before the backlog is cleared in some places and I expect some letters/parcels will get lost.

I have just completed a number transfer and the new V5 took five weeks to arrive.......

Nick2 said:

I have just completed a number transfer and the new V5 took five weeks to arrive.......

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Nick you sadden me lol i need my scrappage v5 back to complete my deal this week - you write up isnt giving me mich hope

Ive never had to wait over a week

Ricey155 said:

Nick you sadden me lol i need my scrappage v5 back to complete my deal this week - you write up isnt giving me mich hope

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Maybe its different doing a number retention.......I hope......:bang:

I picked my car up on Saturday and got the V5 today!

sharpyboy said:

How long should it take to receive the V5 registration document? as i have had mine a month now and not received it.

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I work for the DVLA and you should receive your V5 within 4-6 weeks of the DVLA receiving the notification. However this will vary depending on if you buy a new car or a used one.

FOr a new car, you should receive the V54 within 2-3 weeks maximum. If not then complete a V62 and send it to the DVLA via your local office or post it directly to Swansea. If the vehicle record shows you to be the keeper and the original was sent within the past 2 months you will not be required to pay for the new V5

For a used car, it will all depend on if you hold the V5C2 (green new keeper supliment) - if you do then as above you should get the V5 within 3 weeks (usually) so if not apply with the V62 and use this with the V5C2 and there will be no charge if you apply within 2 months of the original print date.

If you have a used car and no green slip then it will all depend on whose name is on the record. If it is not yours then the DVLA is obliged to contact the current keeper to confirm they have disposed of the vehicle. If they do not respond after 28 days the new v5 is issued to you.


If there is a private number plate involved then the amount of time the V5 takes will vary. If you are putting a plate on the vehicle via a certificate this should only take 2-3 weeks. If the plate is on another car or your retaining the plate on your existing vehicle then this can take up to 6 weeks from the date of process.


I hope that helps. I got my new V5 within 3 days of collecting my car!

ADPFC said:

I work for the DVLA and you should receive your V5 within 4-6 weeks of the DVLA receiving the notification. However this will vary depending on if you buy a new car or a used one.

FOr a new car, you should receive the V54 within 2-3 weeks maximum. If not then complete a V62 and send it to the DVLA via your local office or post it directly to Swansea. If the vehicle record shows you to be the keeper and the original was sent within the past 2 months you will not be required to pay for the new V5

For a used car, it will all depend on if you hold the V5C2 (green new keeper supliment) - if you do then as above you should get the V5 within 3 weeks (usually) so if not apply with the V62 and use this with the V5C2 and there will be no charge if you apply within 2 months of the original print date.

If you have a used car and no green slip then it will all depend on whose name is on the record. If it is not yours then the DVLA is obliged to contact the current keeper to confirm they have disposed of the vehicle. If they do not respond after 28 days the new v5 is issued to you.


If there is a private number plate involved then the amount of time the V5 takes will vary. If you are putting a plate on the vehicle via a certificate this should only take 2-3 weeks. If the plate is on another car or your retaining the plate on your existing vehicle then this can take up to 6 weeks from the date of process.


I hope that helps. I got my new V5 within 3 days of collecting my car!

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I phoned up DVLA today on the advice of my dealer and they told me i had to wait six weeks b4 contacting them she wouldn't even check my details.... they have obviously got better things to do in Swansea! total waste of time...

transfered 2 plates last wednesday received new mot and tax saturday and new v5's today

get new car 2morro 2 weeks ahead of schedule

hoping it doesnt take 6 weeks to get new log book as private plate is awaiting new car

dvla worked well for me for once

Spoke to someone else at DVLA and had to lie and say it was over 6 weeks for them to check my details and when they did it appears the sent me the v5 on the 15th oct the day i picked up the car so they are going to send out another one that will take 3 to 5 days..... now why couldn't they do that before when i called them?

sharpyboy said:

Spoke to someone else at DVLA and had to lie and say it was over 6 weeks for them to check my details and when they did it appears the sent me the v5 on the 15th oct the day i picked up the car so they are going to send out another one that will take 3 to 5 days..... now why couldn't they do that before when i called them?

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jobsworth - they just cant be arsed in call centre's most of the time not sure id be arsed sitting there for 8-10 hrs listening to us rant moan on about v5's every day of the year

I picked my car up on tuesday and recieved the V5 today.

sharpyboy said:

Spoke to someone else at DVLA and had to lie and say it was over 6 weeks for them to check my details and when they did it appears the sent me the v5 on the 15th oct the day i picked up the car so they are going to send out another one that will take 3 to 5 days..... now why couldn't they do that before when i called them?

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I guess, like in every walk of life, there are some who want to help and others who go through the motions! Thankfully I am not based in Swansea and work in the call centre!!

It is expected that customers wait up to 6 weeks for a V5 but when you buy a new car it should only take a few days usually (unless number plate transfers are involved) and without trying to shift blame but we always send the documents out but sometimes they dont arrive - I guess there is a lot sat in post sorting centres somewhere.

Glad you got it sorted though, with or without the help from the DVLA!

ADPFC said:

I guess, like in every walk of life, there are some who want to help and others who go through the motions! Thankfully I am not based in Swansea and work in the call centre!!

It is expected that customers wait up to 6 weeks for a V5 but when you buy a new car it should only take a few days usually (unless number plate transfers are involved) and without trying to shift blame but we always send the documents out but sometimes they dont arrive - I guess there is a lot sat in post sorting centres somewhere.

Glad you got it sorted though, with or without the help from the DVLA!

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Thanks for your comments i realise these things do happen i'm just worried that there is a copy of my v5 out there with all my details and my cars details. I don't know what to wish for either Royal Mail is incompetent or crooked.