General First Service

trphil · Sep 26, 2009

Our 500 is now a year and two days old and had its first service today. We took it to AMC Fiat in Chelmsford and we were really impressed. They did three updates while they had it: one for Blue and Me, one for the instrument panel and "download for hard start". They cleaned the car inside and out and stamped the service book without having to be asked, total cost £129.86.

I would certainly recomend them.

mattpolley · Sep 27, 2009

Sounds good, is your 500 a petrol or diesel?

T14086 · Sep 27, 2009

petrol

do you need to ask to get service book stamped

trphil · Sep 28, 2009

Yes, the car is a 1.2 petrol.

T14086 said:
do you need to ask to get service book stamped

Have done in the past )with other dealers), yes! That's why I mentioned that I didn't this time.

stu0710 · Sep 28, 2009

T14086 said:
petrol

do you need to ask to get service book stamped

In my experience - yes!

Jake_in_notts · Sep 28, 2009

T14086 said:
petrol

do you need to ask to get service book stamped

Obsolutely YES, I have been to main deelers to have a service and despite leaving the book on the seat they didnt stamp it.

RobW · Sep 28, 2009

Jake_in_notts said:
Obsolutely YES, I have been to main deelers to have a service and despite leaving the book on the seat they didnt stamp it.

just take it in with you and don't pay the bill until it is stamped - simple

grimwau · Sep 28, 2009

Mine was stamped OK ............. only trouble was it said, Westover Renault.

nebrog23 · Sep 28, 2009

trphil said:
Our 500 is now a year and two days old and had its first service today. We took it to AMC Fiat in Chelmsford and we were really impressed. They did three updates while they had it: one for Blue and Me, one for the instrument panel and "download for hard start". They cleaned the car inside and out and stamped the service book without having to be asked, total cost £129.86.

I would certainly recomend them.

Sounds good service. Ours has the hard start issue and i mentioned and they said will be better after oil change:bang:

npmaylesby · Nov 11, 2009

I have just been quoted £169.93 by Stonacre. I think that is pretty steep when you consider what they actually do and the fact my car is very low mileage. I am awaiting my local service centre to get back to me with a definitive price.
He did say they charge about £30 an hour plus parts and it shouldn't take more than an hour, so I reckon they should be able to knock £100 off Stoneacres price easily.
I assume that they will be able to reset anything that needs resetting etc????
N

Just phoned back and quoted £50 plus vat!.... and will collect and deliver (I cannot drive at the moment) They will also do everything on the service schedule. Stonacre are definitely ripping people off!

gib1970 · Nov 11, 2009

£50+VAT great price for a low mileage service! fiat dealerships will always rip you off compared to independents, because they can.

there are SO many people that just wont consider going elsewhere - maybe because they have a deluded view about a non-dealer service stamp taking thousands off their car - or they think they somehow get better work (as if!!) at a 'proper' dealership.

fiat milk the gullible. end of.

306maxi · Nov 11, 2009

gib1970 said:
£50+VAT great price for a low mileage service! fiat dealerships will always rip you off compared to independents, because they can.

there are SO many people that just wont consider going elsewhere - maybe because they have a deluded view about a non-dealer service stamp taking thousands off their car - or they think they somehow get better work (as if!!) at a 'proper' dealership.

fiat milk the gullible. end of.

All dealers do it though. I'm going to have my 500 serviced at an independent I know and trust and if anyone expects to get a penny off the price of my car because it's not got Fiat stamps if I ever sell it then they're going to be out of luck

muttleysdad · Nov 11, 2009

Got a friend With an Alfa who took it in for a service a while back. Dropped the car off and spent a while in the show room talking to the salesman, when he left the dealer ship his car was in the workshop, he went across the road to pop into a shop and when he came out the car was back on the forecourt.
He phoned the dealer ship up to see if the car was ready and was told it was and could be picked up anytime (the service had taken 40 minutes

)
He went back in asked to see the bill - the labour was down at 4 hours

He was told this was the reccomended service time to charge by alfa, so after a long debate with the manager using words like rip off and trading standards - the garage only charged him for 1 hour labour which was a massive saving on the bill - dealers will always charge for a specific amount of labour (usually nowhere near the actual amount of time) - sometimes its worth questioning.

306maxi · Nov 11, 2009

muttleysdad said:
Got a friend With an Alfa who took it in for a service a while back. Dropped the car off and spent a while in the show room talking to the salesman, when he left the dealer ship his car was in the workshop, he went across the road to pop into a shop and when he came out the car was back on the forecourt.
He phoned the dealer ship up to see if the car was ready and was told it was and could be picked up anytime (the service had taken 40 minutes)
He went back in asked to see the bill - the labour was down at 4 hours
He was told this was the reccomended service time to charge by alfa, so after a long debate with the manager using words like rip off and trading standards - the garage only charged him for 1 hour labour which was a massive saving on the bill - dealers will always charge for a specific amount of labour (usually nowhere near the actual amount of time) - sometimes its worth questioning.

Hence why I prefer to go to someone who I know and trust

They've frequently undercharged for labour

I'm not going to be popular though when I turn up next week with a rocker cover gasket to be done on the Subaru. Skinned knuckles and restrictive working space! w00t!!!

muttleysdad · Nov 11, 2009

306maxi said:
Hence why I prefer to go to someone who I know and trust

They've frequently undercharged for labour I'm not going to be popular though when I turn up next week with a rocker cover gasket to be done on the Subaru. Skinned knuckles and restrictive working space! w00t!!!

Rather them than me on that one

akertoe · Nov 11, 2009

I'm purchasing mine on finance with a fiat dealer with a view to trading in after 3 years. How would i stand on servicing? If i dont have it serviced with a main fiat dealer will this effect me being able to trade it in after the 3 years? or effect the 'FGV'???

306maxi · Nov 11, 2009

akertoe said:
I'm purchasing mine on finance with a fiat dealer with a view to trading in after 3 years. How would i stand on servicing? If i dont have it serviced with a main fiat dealer will this effect me being able to trade it in after the 3 years? or effect the 'FGV'???

They could if they wanted to. But it shouldn't if you get what I mean

306maxi · Nov 12, 2009

muttleysdad said:
Rather them than me on that one

Rather! I'm going to be nice though and buy all new bolts for it and get some proper spec gasket sealant as per the reccomendations so it's done done nice and properly. Don't fancy asking them to do it again as often happens with Subaru's.

RobW · Nov 12, 2009

akertoe said:
I'm purchasing mine on finance with a fiat dealer with a view to trading in after 3 years. How would i stand on servicing? If i dont have it serviced with a main fiat dealer will this effect me being able to trade it in after the 3 years? or effect the 'FGV'???

yes it probably will, you need to check the small print

why scrimp on servicing though

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